The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Innovation Management

Tommaso2
Tera Expert

Hi all,

I have to present a demo to the cliente and I gathered the following doubts about Innovation Management:

 

How the demand manager is associated with the idea, once it is converted?
Based on what the Idea Manager is associated with specific submitted ideas? Depends on the category?
How idea manager asks for more information to the user?
Innovation manager = Idea manager?
How idea manager verifies if the idea is duplicated? Using the Idea Manager Dashboard?
Difference among: project, customer project, epic, story, improvement initiative;
How they work in ServiceNow?
Idea will be "marked as complete" only when development and release of the related task are complete?

 

can you please promptly support?

many thanks,

Tommaso

0 REPLIES 0