Integration with Azure DevOps

Eduardo Isca
Tera Contributor

Hi guys, 

 

I had done a integration with Azure DevOps ( from Azure to SN ), and everything is ok except the sprints. I tried to import the sprints to the rm_sprint table, and I dont receive anything. 

 

Anyone know why this happen? 

 

Thanks for your help, this is really important. 

4 REPLIES 4

Yashsvi
Kilo Sage
If your organization is using Service Now Agile and has teams using Microsoft Azure DevOps, this integration is for you! Importing and synchronizing Azure DevOps projects, teams, iterations and work items with ServiceNow teams, sprints, epics and stories is nearly seamless. With some connection ...

Not what I ask. My main issue is to import sprints.... Not helpful. Thanks anyway

Chris Everding
ServiceNow Employee
ServiceNow Employee

Hi @Eduardo Isca ,

 

Might not be the case in this instance, but I've seen this happen before because the same group had multiple sprints that overlapped in terms of start/finish dates - which is allowed in some tools, but is prevented from being inserted into the ServiceNow table. It would be worth checking that the dates of the sprints line up, aren't duplicated and that all mandatory fields have a valid value.

No, It was not the problem in this case. Thanks anyway