Is there a limit on the number of entries shown in Activities journal?

[mitzaka]

Hi SNC,

I wonder is there a limit on the volume of updates the Activities journal shows?

Could that be the reason why I am missing some of the earlier updates to my records (incident as an example)?

[Pradeep Sharma]

Hi,

Search for the property glide.history.max_entries" in the below link for more info.

http://wiki.servicenow.com/?title=Available_System_Properties#gsc.tab=0

[solonxu]

Pradeep, is there a method to limit the displaying entry of Comments and Work Notes journal list? (not in activity formatter)

[bernyalvarado]

Hi Dimitar, just as Pradeep just shared, I believe there's a property for that called: glide.history.max_entries

The following wiki will be helpful in regards this and other journal limit properties which could be helpful to display a large number of journal entries.

http://wiki.servicenow.com/?title=Using_Journal_Fields#Setting_Display_Limits

Thanks,

Berny

[Pradeep Sharma]

Hi Dimitar,

Search for the property I have mentiond on your instance. If you don't find then you have to add it on your instance as per the instruction mentioned in the link I have shared.