Dear Community I am going to start working on CSM implementation project as Business Analyst. I am looking for ServiceNow CSM BRD template & requirement gathering template. Can someone help me where can i find the BRD template & Requirement gathering...
Hi everyone, I’m trying to conditionally hide the "Add Request Change" button based on the project type.The goal is to make the button visible only for specific project types, and hidden for others depending on predefined conditions.Thanks,
I am looking for some way to track what changes are being made in projects so that it is easy to see what drives any change to milestone dates. At the moment, it doesn't appear that we can track this from the task level.Other PM tools have an audit l...
Hi Everyone, when a resource got inactivated that resource assigment details is not showing in resource section in project workspace to reassign or unassign the resource could you please help me where i need to do the configuration to show up the ina...
While creating a new report to track the efforts spent for each demand, the report generated cannot be extracted in excel/csv, only available in pdf, is there an option to enable the excel export?
A senior director is asking how to allocate users to 120% of capactiy without it showing as an error or overallocation. Is there a system setting that can be configured to allow this behavior?
Understanding Demand Management in ServiceNow SPM: End-to-End Process and Field GuideDemand Management in ServiceNow Strategic Portfolio Management (SPM) helps organizations capture, evaluate, prioritize, and approve business requests before converti...
Morning, all. I've now got two customers who have found that the form sections in the Demand page on the SPW/PPW are not sorted into the correct order. Demand (which should be at the top) is at the bottom, and Notes is at the top. When I look at the...
Hi, we are active in the process of determining a migration strategy to go from Microsoft Project Web Access (PWA) to SPM. While we have had SNOW for a while now, we have not really had the opportunity to manage projects end-to-end in SPM. Are ther...
Hi Community,I have a requirement to display a custom-created field called 'Plan Item' in the Personalize Columns panel and list filter on the Investment (Demand/Project) list view, but it is currently not showing up.What I've done:- Created a custom...
In the Enterprise Agile Planning (EAP) I have defined an ART and when I click on the Planning Board, it is only possible to see the stories, features or epics but not the projects/change requests/incidents etc that the team has in the sprint.What sho...
I'm trying to setup a prioritization scoring session with some executives. I want group by each senior leader, but within that I would like to put them in the order they previously told me was their priority. I thought maybe I could go into the pla...
Is there capability to set WIP limits on planning boards in Enterprise Agile Planning?
Anyone know why this occurs? I tried different ways to update the stories theme and epicexactly like the example provided but I still get it wrong.
Hi team, We have installed Teamspace 1 plugin and trying to create new Project or new demand from Strategic Planning workspace and have requirement to rename the UI action "New tsp1 Demand" to something else but unable to find the configuration. Help...