We have some projects that were setup with an expense type of Capex and after months of the project being worked as Capex we've been told it should've been set to Opex, but the PM didn't catch it. The project now has time cards, expense lines, cost ...
We have created a custom view for dmn_demand, rather than using the APW Default view in SPW. We updated the view rule but it did not change the view. We noticed in UIB that the APW Default is hard coded. What is the best work around to get our cus...
Hi everyone, I'm trying to determine whether this is expected behavior or a product defect in Enterprise Agile Planning(EAP) with the standard CWM integration. Enviroment:ServiceNow XanaduEnterprise Agile Planning (latest version)Standard CWM integra...
Are there any plans to include automatic redirect to the Project Workspace for Project, Project Task, and RIDAC notifications? Although technically possible to customisation with a client script, we would rather track on the SPM roadmap.
We are in the middle of our implementation of ServiceNow SPM for our healthcare organization. We originally purchased the product for the IT PMO process, but have since had multiple other teams that manage projects across our organization show inter...
Hi All,is is possible to change the color coding within SPM OOTB Dashboards in the portfolio planning workspace section. I would like to change the color coding from the default to the customers defaults colors?SPM StandardRelease ZurichThanks in adv...
Hi all,I am working with Project Workspace, specifically with the Planning page.With the 7.3.1 update, noticed there is the new "New Resource" option added to the "Add Resource" button.Our team would prefer to have users use the form that pops out wh...
Project Workspace Gantt - Prevent accidental drag-and-drop schedule changes Hello,We are using Project Workspace and are looking for a way to prevent accidental schedule changes on the Gantt chart. BackgroundUsers frequently review project schedules ...
Hi Friends! Whenever I create a Portfolio Plan, the planning items does not show on the planning items list. Even if the chosen Portfolio has lots of projects and demands and within the date range. Why?
Good Afternoon, I am trying to find out, is there a way that you can setup ServiceNow, so that if on a project task expected to take 16 hours, you have one user allocated for 8 hours on a task, that if you add another user for an additional 8 hours, ...
We have incidents get automatically assigned to our helpdesk whenever our Exchange mailbox for suspicious emails receives an email from our end user. Where would I be able to see the rule that automatically creates and assigns an incident whenever a ...
Hello ServiceNow Community,I am exploring ServiceNow Application Portfolio Management from an enterprise architecture and transformation perspective, and I would appreciate guidance from practitioners who have implemented or used APM in real enterpri...
At the closure of projects we like to hold an "after action"/retrospective/{whatever words you like} to see how we did. Questions like...What went well?What could be improved?What issues/lessons were learned for future projects?What are action items...
Hi SPM Community,I am currently working on the target picture for the demand process in several customer projects and would like to better understand the long-term product direction.Here is how I see the current situation:Demands are an integrated pa...
Hello, Why is there a "New" button in the "Epics" related tab on the "Details" page in the new project workspace?As I understand, epics are connected to a project through stories.However, if we create an epic using this button, it doesn’t seem to mak...
