Resolved! Project WorkSpace redirection.
If a user (non admin) attempts to open a project, resource assignment, or resource plan in the backend view they need to auto take to the project workspace. How do i achieve it? client script or Display BR?
Forum Posts
Resource Management Workspace
Recently noticed a new popup on Resource management workspace when attempting to modify allocated hours for a group operational assignment -- and after closing the pop up and attempting to make a change, an error is thrown and the change is not saved...
How can I provide a user access to the Sprint Planning for Agile groups without adding them to the specific groups?
I have a requirement to allow a Project Manager access to the Sprint Planning tab within the Agile Board for multiple Agile groups. I do not want to add this user to each of those groups as they will not be doing any work for the group. I just want t...
Workspace List UI Actions configuration on record selection
Hi, I am trying to add List UI actions in project workspace, for example on the list of Time Cards, when records are selected, would like to have UI actions like submit time card, approve, and reject. Can anyone help with this task?
Creating new SPM budget types
Hi all, Does anyone have experience with customising and introducing new budget types to the project_funding table? We have received a new financial requirement to add two new types of OPEX Budget to the project_funding table. BAU Opex - ongoing po...
Resolved! Unable to Generate Resource Capacity in Strategic Planning Workspace
Hi Community,I am trying to generate the resource capacity in the Strategic Planning Workspace, but I am unable to view any records.I selected the Start Month (Sep 2025) and End Month (Oct 2025).Chosen a Group (Servicenow Agile).Clicked on View Capac...
Assessment is not populating when State is Submitted on Demand
Hello @all I have requirement where assessment should populate on state is submitted,I have modified OOB script,Script include = DemandUtils/** * JavaScript utility functions for Demand Management * */var DemandUtil = Class.create();DemandUtil.protot...
SPM and ITSM
What should be implemented first, ITSM or SPM?Which are the mean goal of each one?
SPM Packages Standard vs pro
Where can I find the zuich SPM packages capability Matrix slide ? Zurich on-demand course lists the various modules that are part of SPM but the list is not matching with earlier capability matrix slides of previous releases.Example: Capacity plannin...
Trigger Demand Assessment when state moves to Submitted
We're exploring having our Demand Assessments trigger when the demanding state moves to Submitted instead of Screening in order to better match our internal procedures. I'm hoping someone can validate my work hear and make sure I'm not overlooking so...
Resolved! Resource allocation not created for certain projects
We moved from resource plans to assignments a few months ago. We noticed recently that there were numerous resource assignments that did not have allocations. One of our developers ran a script to update each of the resource assignments and most we...
Resolved! Demand in Portfolio Planning Workspace
Hi. I understand Demands will be supported natively in the PPW / SPW after the Australia release. Does anyone know if it will be possible to apply this functionality to Zurich instances, or will customers need to upgrade to Australia?Does anyone hav...
Resolved! New Project Task Button in Project Workspace Related List - Default View
When viewing a project in the Project Workspace, Details menu, Project Tasks related list and clicking the New button the resulting form shows the view named "Default view". This is in my out of box Zurich PDI. The problem with this is that the sa...
Resource Calendar purspose
Hi Friends!Could someone tell me what is the purpose of the Resource Calendar? If pps_resources cannot fill it, if approved time filled in the resource's timesheets do not appear in the resource calendar, what is its purpose? Is it being deprecated o...
Tracking Team members Out-of-Office Plans in ServiceNow (My Calendar vs. Op. Resource Assignements)
Hello, I am seaking for an advise. Our team needs a simple method for tracking pre-approved Out-of-Office (OOO) plans within ServiceNow. I am thinking of two approaches:Using the existing My Calendar feature: Allows self-service entry, but lacks gro...
