Is there a SN solutions to replace OnBase (ECM)?

[Mait_ Uribe1]

We are using OnBase to index serveral document types to our ERPs Systems. Is there a SN solution to do this?

[Shiva Thomas]

Hi Maite,

ServiceNow will be perfect for Case Management (CSM), Business Process Management (ITBM, Business App...). As to ECM:

• Scanning and Document Capture
  No equivalent in ServiceNow
• Electronic Document Management System
  Revisions: Versioning is only supported in the ServiceNow Knowledge base with the upcoming Jakarta release
  Electronic signatures: Supported in the HR optional module. Not sure if supported elsewhere.
• Automating Business Processes
  Easy in ServiceNow. The advanced KB plugin is great for that.

This should be a start for you. I'm not an OnBase expert, I only browsed its website get an overview.

My opinion is that ServiceNow is amazing for processes. Document management is not its strongest point.

[JB23]

I'd like to know if you ever developed any integration between OnBase and ServiceNow at all! 

[snuser10]

Did you have any leads on this? I'm wondering the same.

[cloudyrobert]

Hello! Ever make any progress on this front? Curious about the same...