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yesterday
I have a Record Producer where in I have a Field called = Impacted Business Unit which is a List collector and it is referencing to "Business Unit" Table and it is mapped to "Impacted business Applications" of Type -List , it is a custom field in the Demand Record. In the record producer Form level this field Impacted business Unit is showing the Right Display value but after the form submission In the Demand Record this field is setting to sys _id . I've checked with display checkbox on the business_unit table it is checked for name column but still it is not working . Can anyone help please
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yesterday
@Trupti Krishnam - Can you confirm whether "impacted business Applications" field is having reference to Business Unit table same as your record producer variable referring to Business Unit table
Thanks & Regards,
Vasanth
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yesterday
yes , they are referring to the same table

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yesterday
Hi,
From your message I understand that Record Producer is mapped to Business Unit table and Demand Record is mapped to Business Application table. Make sure both are mapped to same table, otherwise you will face this issue.
Palani
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yesterday
share variable config screenshots.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
This is the field on the demand table
This is a field on the Record producer
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yesterday
but still it is showing sys_id