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07-05-2016 09:53 AM
I have a two reference variable field on a catalog item, which refers to the same table (eg here :- Hardware Models )
I want to show the reference list on one reference field should be different from another. means as you can see from screenshot if i click on Product name it should show only Name column and if i click on Manufacturer reference field , only Manufacturer column should be displayed. Any approach on this?
Solved! Go to Solution.

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07-05-2016 10:27 AM
Yes popup view will be different. But Malu question is can this be customized differently. For ex field A refers to TABLE XYZ.
Now we can customize XYZ popup view.
Hence field A->Referenced to TABLE XYZ->on open you can see customized popup view->lets assume this was customized to have 3 fields
Now Field B->Referenced to TABLEXYZ->Can this be customized to have 2 fields

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07-05-2016 11:55 PM
Hi Malu,
The record selected will display the target display value of referenced table. There can be only one display value for referenced table.
Please refer section 3.1 for more info.
Reference Fields - ServiceNow Wiki
You can however define additional attribute in drop downs. More info here.
http://wiki.servicenow.com/index.php?title=Auto-Complete_for_Reference_Fields