Missing Decisions approval's notification.

julianada-s · ‎02-24-2026

Hi Friends! 😊

What is supposed to be the behavior in Project Management, when a Decision is recorded in dmn_decision for approval? Who is going approve it? The Assigned to? Is there any notification?

Tks!

glideFather · ‎02-24-2026

Hi @julianada-s,

if you check, there are no OOTB notifications for dmn_decision table:

https://yourinstance.service-now.com/sysevent_email_action_list.do?sysparm_query=collection%3Ddmn_decision

Regarding the approvals, check the Demand Stakeholders [dmn_m2m_demand_stakeholder] table to better understand the process, it is populated by a BR Populate Stakeholders based on Portfolio.

✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---

View solution in original post

glideFather · ‎02-24-2026

Hi @julianada-s,

if you check, there are no OOTB notifications for dmn_decision table:

https://yourinstance.service-now.com/sysevent_email_action_list.do?sysparm_query=collection%3Ddmn_decision

Regarding the approvals, check the Demand Stakeholders [dmn_m2m_demand_stakeholder] table to better understand the process, it is populated by a BR Populate Stakeholders based on Portfolio.

✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---