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Missing Decisions approval's notification.

julianada-s
Tera Expert

Hi Friends! 😊

What is supposed to be the behavior in Project Management, when a Decision is recorded in dmn_decision for approval?  Who is going approve it? The Assigned to? Is there any notification?

Tks!

1 ACCEPTED SOLUTION

GlideFather
Tera Patron

Hi @julianada-s,

 

if you check, there are no OOTB notifications for dmn_decision table:

https://yourinstance.service-now.com/sysevent_email_action_list.do?sysparm_query=collection%3Ddmn_decision

 

Regarding the approvals, check the Demand Stakeholders [dmn_m2m_demand_stakeholder] table to better understand the process, it is populated by a BR Populate Stakeholders based on Portfolio.

_____
Answers generated by GlideFather. Check for accuracy.

View solution in original post

1 REPLY 1

GlideFather
Tera Patron

Hi @julianada-s,

 

if you check, there are no OOTB notifications for dmn_decision table:

https://yourinstance.service-now.com/sysevent_email_action_list.do?sysparm_query=collection%3Ddmn_decision

 

Regarding the approvals, check the Demand Stakeholders [dmn_m2m_demand_stakeholder] table to better understand the process, it is populated by a BR Populate Stakeholders based on Portfolio.

_____
Answers generated by GlideFather. Check for accuracy.