Modify Resource Finder filters on allocation workbench

Aanchal Saxena
Tera Contributor

There is requirement on customization of resource finder filters on allocation workbench:

when using the Allocation Workbench 'Resource Finder', I should only be allowed to search users from the groups I manage.

The filter conditions for Search by group, search by role, Search by user attributes need to be modified.

Can you please provide suggestion how to customize these resource finder filters on allocation workbench.

6 REPLIES 6

Yashsvi
Kilo Sage

Hi @Aanchal Saxena,

please check below link:

https://www.servicenow.com/community/spm-forum/is-there-a-supported-way-to-modify-allocation-workben...

Thank you, please make helpful if you accept the solution. 

Community Alums
Not applicable

Hi @Aanchal Saxena ,

Please refer to doc: Manage My Resources and resource filters 

 

Hi @Community Alums ,

I am looking for the solution for resource finder filters on allocation workbench. this solution is not for the allocation workbench resource finder filters under resource workbench.

if you find anything on modification of resource finder filters on allocation workbench please let me know.

Thanks!! 

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Aanchal Saxena ,

If I remember correct, the way it is designed, it will always show you all the groups. 

Resource allocation workbench will always show you all the groups \ roles \ users. I understand this is a challenge.

 

Thank You!

Namita Mishra