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Project labor cost type - Opex and Capex

In my projects some tasks will financially be capitalised other will need ot be recognised as operational costs. How can I identify project tasks as being wither Capx or Opex costs? Out of the box SN seems to assume all project costs are 'Labor Capex...

neilgiliker by Giga Contributor
  • 8969 Views
  • 36 replies
  • 13 helpfuls

Cost Plan vs Project Budget

Dear All,  I am looking in the online documentation for the more detailed definition of what is called as Cost Plan and Project Budget to understand the intended use of these functionalities.  As far as I understand the finance world:  * cost plan is...

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atommag by Giga Contributor
  • 3369 Views
  • 9 replies
  • 7 helpfuls

Resolved! Create project from a demand

Hi,I have a problem with start and end dates of the project when it is created from a demand.If I create a project from demand with no cost/resource plans but just start and due dates, project is created with start and end same as that of start and d...

moulik1 by Kilo Guru
  • 3651 Views
  • 11 replies
  • 0 helpfuls

How to create KPI Dashboard

Hi All, Is anyone have any idea about how to create a report in ServiceNow as shown in below screenshot?  Regards,Gaurav  

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Resolved! Change default currency in Portfolio

Hi, I want to make the Currency calculation under the entire Portfolio(include program, demand, project, cost plan, benefit plan) use HKD, is there any way? I know that I can change the calculation logic of global property, but now the system is alre...

Peter Xiang by Tera Expert
  • 3062 Views
  • 10 replies
  • 1 helpfuls

Resolved! Project Form - Assignment Group / Assigned To

Could you share what you are using these fields for on the project form?  I'm using them on the Project Task form but not on the Project Form.  What is their purpose on the project form? Thx.

tfusari by Tera Contributor
  • 2050 Views
  • 3 replies
  • 8 helpfuls

Resolved! APW, Lens and Goals - How to associate the goals correctly

I want to use the lens OOB templates to view demands and projects. But I want to be able to do it via department and also via strategic priorities. The thing I don't understand is the goals. It seems when you build a goal it can only be associated to...

TPigeon by Tera Expert
  • 1377 Views
  • 2 replies
  • 1 helpfuls

Resolved! Alignment Planner Workspace - Free-form Roadmaps

Anyone have any recommendations on further details of how to trouble shoot the set up of the free-form roadmaps?  I was able to figure out AWP in the other release, but we've just put Tokyo in our Sandbox environment and it works differently.  I am i...

TPigeon by Tera Expert
  • 2535 Views
  • 6 replies
  • 3 helpfuls

Resolved! Percent complete on project form

Hi kellykaufmann1. On a project record when the status is changed from "Work in progress" to any one of Pending/Open, the percent complete value of the project and project task changes to 0 from its previous value and also Actual Start/End Dates are ...

OOB Demand Roles

Hello AllLooking at the SN Tokyo Demand workshop deck and only the DM & demand user are listed under roles..Demand Manager [it_demand_manager]Demand User [it_demand_user]what about the Demand_approver role?also do organizations create a Demand Approv...

Mary by Mega Guru
  • 1397 Views
  • 1 replies
  • 1 helpfuls