What is the definition of a RED risk in PPM?
Hi team. In the Status Report metrics summary I can see individual values for Overdue and Red. What is a Red risk?
Forum Posts
Selling ServiceNow applications
We are a ServiceNow shop and we are exploring the possibility of expanding outside the typical ITSM market by offering business applications that target other, specific industries. I am wondering if anyone else has had experience marketing ServiceN...
Resolved! Investment Portal - Sharing Options
Hello,I would like to share Investment portals with groups. However, they are not displayed in the sharing option because they do not have it_project_user role stored.Where is this setting stored?Is it possible to change this to it_demand_user?Many t...
Alignment Planner Workspace (APW) How to configure 'Personalize' menu?
Hi! I want to know if it is possible to add other options to the list of personalize fields for Goals & Targets. (Not Backlog) It looks like I can only select from a specific few and I can't for example add 'Strategic Priorities' as a column option. ...
Resolved! Rate Lines created for Rate Model is not getting applied correctly on a Resource Plan
Hello All, I am setting up a Rate Model for various Resource Plans. Rate Model : Role-> User Then I have set up the Rate Lines, where for various Users, I have given different Rates. Once done, I created a Demand and under it, I created a Role-ba...
Best way to flag Proof of Concept (POC) type demands and require Implementation Lessons Learned
We have an enhancement request from our Governance Team to flag demands that are submitted that are Proof of Concept type demands so an email can be triggered to requestor reminding them to submit their POC Implementation Analysis to the Governance T...
How to sync ADO Projects to a ServiceNow project
Hello, I would like to find out if there is an easy way to sync ADO projects to a ServiceNow project (PR Number or PRJ Number).This is after all the connections are done. Thank you and regards,Mercy
Resolved! Resource Management --is there a default schedule?
What is the best practice for schedules in RM? Are people using 8-5 weekdays, just trying to see what the majority ok folks are using
Resolved! Is it possible to make a report which shows all the tasks without resource plan ?
My resource manager would like to see on which tasks he doesn't have add a resource plan. How can i do a report or a dashboard to show all the tasks where my manager is responsible without ressource plan ?
What is the best approach to restrict submitting project time cards if the resource plan end date has passed?
Hi Community, We would like to restrict the possibility for users to submit time cards beyond the end date of the resource plan (regardless if this is Allocated or Completed). As far as I know the only scenario where a user cannot submit time card is...
Resolved! PMO dashboard - Widgets not filtering as expected
Hello, I am trying to customize our OOB 'PMO Dashboard' to show all of the metrics we'd like to see at the Program level. For report widgets (single score, and chart) based on the pm_project table, they seem to work fine when checking the 'Follow int...
how to do Azure devops (ADO) integration with project in ppm?
azure integration
Resolved! How to Delegate a Demand Assessment?
Hi Everyone, May I know if it is possible to delegate a demand assessment? If so, how are we going to set this up? Regards,Diane
Changing OOB phases on Project
Hello We are wanting to change the OOB project phases to align with customers existing phases Can someone tell me what are the implications of changing these? should they be relabeled or create new ones? Do all related forms get updated ie project w...
How can I access/report the Field Changes data?
Hi team. I am a lowly user with expanding analytics access I am in the Action record and want to be able to export the Field Changes data in the Activities field. I can export the Worknotes content, but can't find how/if I can access the Field Change...
