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Field Map not working correctly in Alignment Planner integration.

Hi Team,I am not able to successfully implement the Alignment planner.I was trying to connect the rm_epic (Execution Table) to sn_align_core_scrum_epic (Alignment Table). Even after successfully doing the Field Maps, i am getting error. Here are the ...

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debjit_roy by • Giga Contributor
  • 2376 Views
  • 2 replies
  • 0 helpfuls

What is the role required for the Investment Portal?

What role is required to view the investment portal? The docs indicate that the Create an investment board (servicenow.com) it_project_manager or it_project_user is required to create the investment board, but what if we want users to access only to ...

madelinetwo by • Tera Contributor
  • 2557 Views
  • 7 replies
  • 3 helpfuls

Resolved! When a time card is processed, expense lines get generated automatically. I want the time card part working as it is but not to create expense lines.

I see that there is a BR named "Process time card" on time card table. Now if I turn it active false, expense lines are not generated but time card also remains in approved state and not go to processed state.  My concerns are: 1. Is it okay to leave...

Aditya24 by • Giga Expert
  • 6125 Views
  • 13 replies
  • 3 helpfuls

Resolved! Project fund and Budget Calculation in Project Management ?

Hi All , We have an issue raised by user ,  Project table budget field amount and their related list project fund amount is different , Is this both are same for fiscal year ? How Project funding and budget calculated ?  

sukran by • Giga Sage
  • 2860 Views
  • 4 replies
  • 0 helpfuls

Resolved! Agile 2.0 Development - Licensing Question

We never requested it but it is there. We are very interested in using it before doing so we would like the confirmation that there will be no additional charges.We are currently running on Rome and we subscribed to the following:- Customer Service M...

Nick37 by • Mega Expert
  • 6393 Views
  • 2 replies
  • 2 helpfuls

SPM RESOURCE MANAGEMENT - DASHBOARDS

Hello, We are in the process of undertaking a Proof of Concept to see whether the Resource Management functionality in SPM is effective and fit for purpose.  We are keen to understand whether there are any good examples of resource dashboards, MI etc...

Resolved! Demand and Project scoring

Why do we calculate the inverse of risk and size in Demands. But not for ProjectsFor DemandsScore = ((10 - risk) + (10 - size) + value)/3For ProjectsScore = (risk + size + value) / 3 Looking at the scoring since We have a scenario where we want to us...

rad2 by • Mega Sage
  • 4594 Views
  • 3 replies
  • 5 helpfuls

EAC calculation

A customer is asking how to set the reference date for EAC calculation. EAC = Sum of all actuals for past fiscal periods + Sum of functional cost for future fiscal periods Suppose it’s May 31 today – EAC still is; Sum of actuals for Jan. to Apr. + Su...

Metrics 'Time by state' for demands

I want to build an indicator that shows the average time (days or hours) that demands are in each state. The purpose is to identify bottlenecks in the demand's flow. Performance Analytics only have indicators with the entire time (from start to end) ...

Resolved! Multiple sprints for same time period and same assignment group

The way our organization is set up, we have the need to have several Sprints per team at the same time. But, this is not allowed. Has anyone run into this and found a good solution? We've just been creating more and more assignment groups and the man...

Project tasks set to pending rather than closed when parent is closed

Posted this on the ITSM forum by mistake earlier, but I need help with a state handling issue a customer is experiencing. When a project is set to Closed Complete and the user selects "OK" on the prompt which states that all project tasks will be clo...

Tommy2 by • Tera Contributor
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  • 3 replies
  • 0 helpfuls