Moving a Window that Pops Out.

Michael131 · ‎07-10-2019

Is there a way to move a window that pops out? I don't want to close it. I just want to move it to another screen so I can see what is behind it.

Thanks

Manish Vinayak1 · ‎07-11-2019

Actually, initially I thought the link is configurable, that we could change the code which triggers the pop-up window. You could use onClick function on a link to create pop-up windows, which you can usually find in UI Action based pop-up windows.

There are different APIs to create pop-ups in ServiceNow, like GlideDialogWindow(), GlideModal(); what I have seen is the pop-ups created using GlideDialogWindow API are movable, whereas the ones created using GlideModal() are not. I just assumed that maybe it is one of those scenarios; but unfortunately not 😞

View solution in original post

Manish Vinayak1 · ‎07-10-2019

Hi Michael,

Would you be able to provide a screenshot? I know the pop-ups created using GlideDialogWindow could be moved, but I guess the ones which are created using GlideModal API cannot. I am not sure what type of popup window you are referring to.

Kind regards,

Manish

Michael131 · ‎07-10-2019

Yes, if you are in the investment portal > overview and you click on one of the status report icons to the right, a fly out window will present a status report like below. Which is helpful, but we would like to be able to drag these windows to another screen so we can also view the other information.

Manish Vinayak1 · ‎07-10-2019

Oh, it looks like one of those OOB features where the actual code / component isn't available to change. I tried looking for the actual code generating that modal window, but no luck. Maybe I missed something, but I am afraid if the code isn't available to change, it would be difficult to find a way to make the modal movable.

Mustafa Hussain · ‎07-10-2019

Hi Michael,

Instead of clicking, if you right click on an icon in the 'Overall' Column and the select the 'Open Status Report' context menu option. The report is opened in a new tab.

Please mark reply as Helpful/Correct, if applicable. Thanks!