Multiple portals each with own categories

Dean Attewell
Tera Contributor

I have created multiple idea portals through Modules, but I want each portal to have its own categories.

I went into Idea Categories.. and defined categories.. and linked them to the portals/modules

2024-09-20_10-35-25.jpg

But the portal for each, doesn't filter the categories

 

any ideas on how to have separate categories for each portal

 

2 REPLIES 2

Fazal Mohammad
ServiceNow Employee
ServiceNow Employee

Hi @Dean Attewell 

 

Defining the filter condition in Idea Category Configuration can solve the problem.

All you need to do is to add the condition on Module field with the respective Module value.

Screenshot 2024-09-20 at 12.42.05 PM.png


Please mark this answer helpful and accept solution, if it worked for you.

Thanks

Fazal

Brenda D
Tera Contributor

Hi @Dean Attewell , we are looking at doing the same.  When you created the multiple portals by Module, do they have a separate URL to access them?  Are they all on the same view?  How do users interact with the different ones?  And is each module storing data in their own table?  I appreciate your experience on this as we navigate.