So it looks like the SDLC / Project areas of the tool have a concept called "teams", which for the life of me looks exactly like Assignment Groups but without the roles.Much of the OOB sprint planning seems to hinge on that Team concept but I can't u...
Hello SN Community I'm trying to create a report which I think will require a database view. I want to identify Windows servers that do not have a "depends on:used by" relationship with a Business Service. I've been working on creating a databas...
We have a few customized fields on the pm_project table that we need to show on a list view of project tasks. For some reason, I cannot figure out how to dot walk to the pm_project table. The fields for top_project, parent, and so on are only showing...
We are currently evaluating ServiceNow PPM for project delivery to external customers (customer on-boarding). I have a demo instance that I am using to evaluate PPM. Our initial usage will be very basic and I have setup projects, templates, project...
Hi all, i am trying to get the value "employee_number" from a user field on the form on our self service portal. I will explain better: I have a field which asks "who are you logging this on behalf of" and I want to get the employee number of the p...
Hi, With Jakarta Agile Development 1.0 has been replaced by Agile Development 2.0. In Agile Development 1.0 we usually created a Release, than split it up and several sprints. I recognized that in Agile Development 2.0 the relationship between sprint...
Hi All,Assessment Survey is not triggering in Demand Module.Whenever the demand's state is changed to Screening, it needs to trigger the Assessment Survey to the respective stakeholders.What would have been the issue here?Please share your thoughts.T...
Does ServiceNow have a Gantt view I can pull that shows all active DMNDS and PRJ to see where we have collisions?
When I first started my ServiceNow journey, one of the hardest concepts to wrap my head around was the 3 record layers of an executed Catalog Item: Request Item, Catalog Task, and Request. I've only had the privilege of working for two ServiceNow cu...
I am using Resource Management to allocate approved resources to the Project. I am not sure what I am doing wrong.But I've created a Resource plan with specific resources and got them approved.Created project tasks. But when I impersonate the assigne...
I would like to know whether we have a option to convert a incident or a service request to a Agile user story?Or can we refer or link them to a story?
Hi All, I created a request from Service Now for my Dev instance upgrade, Which is done now. Upgraded from Eureka to Helsinki. can anyone provide me the checklist which i should be going through after the up gradation??and also suggestions on what mi...
I am playing around with project, project task, and resource plans.I am getting this error message on the screen when updated project tasks.Group Resource cannot be Empty. Add a valid group to the Resource PlanThe group resource field is filled in. ...
Hey Folks,Does anyone has idea for what will happen when we merge two different assignment groups?Thanks & RegardsAkshay JainService-now developerIndia
Hello all,Recently, I started getting familiar with the Demand module of ServiceNow. I am using it on a DEV instance, which runs on Jakarta, Patch 5. I already went through the documentation in docs.servicenow.com, and also watch the short demo video...
