Looking for ideas on how others are managing contracts and vendors. We recently started utilizing ServiceNow to manage our relationships with Active vendors but are trying to determine if we can leverage the contract and vendor modules for vendor s...
Greetings all. Complete newbie here. Just learned of the existence of Service Now. I need to configure a DEV instance to include the Project Management PPM portions of SNOW? Is there a quick reference guide to doing that? Thanks in advance!Brad
I noticed that in Helsinki (Patch 5) the total actual cost for a given project on the Cost Plan Breakdown (cost_plan_breakdown) and the Expense Lines (fm_expense_line) did not add up. For some reason the Expense Lines gave a much lower number than th...
Hello Community.I am stuck at piece of development. On my onChange Client Script below; I am trying to vet and see if the user is Authenticated to close a Release Task, and confrim if the user wants to Close Complete(State = 3 for close complete, a...
I need to pump the brakes on how we're using Project, and in order to do so I believe I need to start defaulting the Calculation from Automatic to Manual. That's easy enough, but doing so causes issues for Automatic Projects that are already create...
We have resources working on a project, and they have rate cards that tell us the cost. But our resources also have a billing rate. For example, John Doe has a cost rate of $100/hour but we bill his work to our customers at $150/hour. We would like...
When a story has a blocked reason that is very long then the task progress board initial column becomes very wide and makes the task board interface unusable. Is there a way to make the blocked reason truncate or wrap on the display to a useable size...
Hi,I have 1 clarification & 1 need.Clarification:It appears that according to the Task Delete Record ACL and Delete [Global] UI Action, that users who have project_manager role should be able to delete a Project Task from the form, but as I impersona...
We are working on implementation of the PPM module and one of the things we'd like to do is relate each project to our organizational goals. I set up the goals in our system (Instanbul) by clicking on the goal lookup icon, selecting the "New" button ...
Hello ServiceNow Gurus,I have a fairly large workflow that generates about 50 tasks, uses a couple of "branch and join", a few "wait for" conditions, "if" conditions, and a few set value conditions.During validation and at publish- the system shows t...
Is it possible to allow project users to create new project tasks? From what I understand, only users with the it_project_manager role can create project tasks. But in many instances, there are sub tasks within a project that the assigned resourc...
Please see below for the issues we're currently having. I inherited an older instance, and some recent changes seemed to have triggered PPM functionality that wasn't in place before. At this point, I'd like to just turn these things off and have ...
Scenario:Scale Factor : 10Assessment Category: below are the metric details of Assessment category "Strategic Alignment"Input from demand and Results:Input Value of Priority: NoneFormula to calculate normalize value:Normalized value = (Input Value - ...
When I try a create a new workflow I am now receiving the error Action not authorizedThe table I am trying to create a workflow from is the ast_contractI am an Admin and have never seen this before Any ideas?Thanks,Riaz
Hello,I'm struggling to be able to rollup my sub project costs to the parent project. OOB this doesn't seem to happen both on Helsinki or Istanbul.If we look at the OOB field "Actual Cost" I can roll this up from Project Task to Sub Project however I...