Definition and usage of two Formatters.
What is the definition and usage of two Formatters.1. ResolutionShaper2. Roadmap Bar ChartNo documentation on wiki or docs.
Forum Posts
How to prevent project from closing when there are still tasks "open" or "pending"
Hi All - I never really understood why in SN, a project will auto close if there are projects that are in 'pending' or 'open' status. The current roll up logic just looks to see if there are any tasks left 'in progress' and if not, then it will auto ...
Budget cost on project form
Hi,According to wiki, project will get the budget cost populated based on the budget allocations of the portfolio to which the project is related.When i allocate budget to a portfolio after selecting a project, i could not see the budget cost auto po...
Resolved! setRequestHeader doesn't seem to work
Hi all,I am new to ServiceNow, & working on consuming a REST webservice via oauth.facing issues in adding the auth token in the request.var restMessage = new RESTMessage('XXXXXXX', 'get');header = 'oauth 06026eba00774f99bc9ee73ccc67ca9dIx1U01SXnRUA...
Resolved! Assigned To field will not populate based on Assignment Group for Project Task
This works flawlessly in Incident, Request, and Change. However, when i create Project Task for Project, look up for Assigned To field is empty when a Assignment Group is selected. Any thoughts???
How to import contracts using excel
hi, is there a direct way to import data from excel to ServiceNow for contracts. my objective is to create a new record using the data in excel.I need to add two more fields to the form as well.attaching the sample data.can anyone suggest what would ...
Resolved! How to add to watchlist from an array
Hi. Thanks in advance for your help. I have a UI action that creates a RELP from a RITM. In the UI action, I'd like to get several different usernames from various fields from the RITM and add them to a watchlist on the RELP. Here's what I have...
Resolved! How to convert duration field to a string value?
Hi Guys,My problem is: I want to subtract two date/Time field and the result should stored in another field.This i have achieved through this code using Business Rule."var gdt1 = new GlideDateTime(current.initial_response_date_time.getDisplayValue())...
Resolved! create new sub project from current project task
I have imported a project plan from Microsoft Project into ServiceNow (Helsinki) and placed that into a Portfolio. I now want to take a series of tasks from what is currently one large project in SN and create a sub project from those tasks (i.e., ta...
Resolved! Is there a way to auto-send stakeholders assessments for Demand?
Hello,Is there a way when a Demand record moves to the Screening state, to automatically send the assessment to the Stakeholders? The wiki is indicating for one assessable record, I must go to the Assessments->Assessable Records and individually as...
Resolved! How do I create sub-tasks?
I am trying to create sub-tasks under a Project's Task (in Helsinki verion). Wikis reference that the best way to add sub-tasks is the through the Gantt chart feature, which can be accessed via Related Links. I do not see the Gantt Chart option under...
Portfolios in PPM: Best Practice for describing them
Hi there, looking for guidance on best practices for what to use as the description for Portfolios. Do you describe strategic corporate themes or do you describe corporate business units?
Security on PPM - Projects and related records
My company recently bought PPM. They like it for the most part but have a new requirement.The problem they are facing is if they use roles then anyone with that role can see the project but they want access to be configured for each Project at row le...
Resolved! Business Rule keeps changing Project task state when Project state changes
I created a new Business Rule to prevent Projects being closed without closing the associated Project Tasks. The BR does stop the update from occurring, but the problem I am running into is that the Project Tasks are then all set to Closed Completed ...
Business Relationship Mangement. We have been told there is a Plug In/module for it but I have not been able to locate it. Is is called something else?
Helsinki: Is anyone using ServiceNow to pull together their Business Relationship Management? If so how? We have been told there is a Plug In/module for it but I have not been able to locate it. Is it called something else?We are looking for Da...
