New Project Workspace blank page

Nicol_s2
Tera Expert

Hello,

 

Last week we performed a clone and upgraded dev environment to Vancouver.

We have now noticed that the New Project Workspace (which was working fine) is showing a blank page when selecting a project:

123.png

 

I have taken several actions to try to solve it: repair plugins (sn_pw, sn-task-planner...), clear cache... but nothing has worked so far.

Do you have any idea what could be causing this?

 

Thanks.

9 REPLIES 9

Greg D
Tera Guru

Over the weekend I repaired the Project Workspace plugin and it seems to have fixed my issues

Tiffany Toper
Tera Contributor

I am having this issue too. I tried repairing the plugin and it did not work. I have not seen a ServiceNow solution to this. Help!

@Tiffany Toper Can you try deleting the user preferences for the user especially the one with name pm_project_workspace_columns

@Tiffany Toper  Several of our ITBM users (but not all) were seeing the same issue as you after upgrading to the latest version of the Project Workspace plugin. The suggestion from @Shiva Prasad worked for me! Thanks, Shiva!

This worked for me as well, thanks.