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Resolved! How to change Changing Status Report layout in $pmview.do

Hi all, We have some users requested to change the layout of "Status Report" page in PPM Console $pmview.do, the OOB page could be referred to the attached screen capture. Where can I edit the content?   Thanks a lot. 

Wai Kuen by Kilo Explorer
  • 1231 Views
  • 1 replies
  • 0 helpfuls

Resolved! Where is the max number of people in a group setting?

Hello -  My PROD is connected to AD and it seems every night it only allows 16 people in a general user group where I need about 80 people.  Where is this setting in SNOW to increase the number of members in a Security user group?

Incorrect entries in "Resource Aggregates Monthly" table?

We run reports on Resource Aggregates Monthly table and I noticed that some of "non-project time"-entries don't have any task specified. How is that possible and what can those be? Task-field is always mandatory when creating new resource plans:    ...

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oleg7 by Tera Contributor
  • 1141 Views
  • 5 replies
  • 0 helpfuls

Resolved! Timecard Exception Table vs Time Card Table

What is/are the specific criteria for a time card data to be entered into the Time_Card_Exception  table vs  Time-Card table? 

DJM1 by Kilo Contributor
  • 2155 Views
  • 4 replies
  • 4 helpfuls

IDEA and DEMAND: Separate states for Deferred and Rejected

Our users really want to differentiate between 'not right now' and 'no' when dispositioning ideas and demand by having both Deferred (not right now) and Rejected (no) on ideas and demands.  Currently there is only Accept and Defer functions, and in t...

alisonh by Kilo Expert
  • 1583 Views
  • 1 replies
  • 2 helpfuls

Resolved! User Story States: how to interpret Funnel?

Hello All,    Story State has following values: Funnel, Draft, Ready, Work in progress, Ready for testing, Testing, Complete, Cancelled. When creating a user story it is created in the Draft state.  1) What means Funnel state in this context? Because...

atommag by Giga Contributor
  • 5330 Views
  • 4 replies
  • 2 helpfuls

Resolved! Rate Model - User Rate - Group Rate - Role Rate? Which One first?

Hi Team I've been reading through the Rate Model information - great feature by the way. My question is - in priority - Which 'rate' does the Resource Plan pull first? Does it check the Rate Model first, and if matches pulls the value from Rate Model...

herat by Giga Contributor
  • 2757 Views
  • 5 replies
  • 3 helpfuls

Project Time Category Use

I'm trying to use the Project Time Category on my Time Cards.  I've been able to create some categories but I don't really understand how they are assigned.  For example: If I am the assigned person on an Incident and I report time to it, I can then ...

erico by Kilo Contributor
  • 3165 Views
  • 3 replies
  • 0 helpfuls

Resolved! PPM Investment Portal Widgets

There are various widgets displayed on the Investment Portal page [$investment_portal.do], example: I have a requirement to add a third column to the second row of several of these - that is the easy part With the third column added however, the ti...

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Where to download the course completion badge in serviceNow

Sir, I have completed SAFe course in ServiceNow. Where to download the course completion badge in serviceNow. Please find an attachment. Could you please share the URL or link where to download the SAFe course completion certificate as a proof. In re...

Siva116 by Kilo Explorer
  • 2033 Views
  • 2 replies
  • 0 helpfuls

Resolved! Convert Demand to Incident rather than Defect

Hi, We are using the PPM application in New York and when in the demand stage we can Create a Project or a Enhancements and a Change or a Defect.  We don't use Defect - are we able to change this to Incident instead?   How would be best to achieve th...

Dan Brown2 by Kilo Sage
  • 1113 Views
  • 2 replies
  • 2 helpfuls