Create report showing CI Relations
I need to do a report from the Business Application down to lower level CI Relations: Business Application Application Service Environment Server(s) Servers(s) Components(s) etc I can't seem to gr...
Forum Posts
Resolved! Share project status portal reports without provisioning it_project_user role to user(s)
Hello, I'm relatively new to project portfolio management. I'm looking for advice for what I'm trying to accomplish. Here is what I have tried. Please let me know if there is a better way to do this. I would like to share a report with non-ITIL users...
Resolved! Idea Portal Submission Error - Invalid Parameters
In the Idea Portal, I submitted an idea as myself (admin role/demand manager role)and I also impersonated a user with just the Demand_manager role without issue. I impersonated a user without the demand_manager role but who has other ServiceNow roles...
Resolved! Where do the work_start & Work_end dates get set to read -only on the Project form
Checked most of the project scripts and cant seem to find where the work_start & work_end dates are being set to read-only. Please would someone be able to advise. Thanks!
Resolved! how to set a negative value to the duration field?
Hi All, I want to set a negative value in a duration field. Is it possible to do so? Any help will be appreciated. Thanks in advance.
Resolved! Hourly rate when no Resource Plan in place
If no resource plan is in place when I book time against that project, what is my hourly rate derived from?
Start ASAP vs Specific Date on Project Import
From Docs article on project import.... "Time constraints: The Project Management application Start ASAP and Start on specific date constraints. The application sets the time constraint for imported tasks to Start on specific date if their Microsoft ...
Sprint planning - Points vs Planned Hours
In our Agile process we use Points to indicate the level of effort need to complete a story. We use the Fibonacci sequence to assign points to a story. The points are usual assigned at the time the story is created. During sprint planning, we start e...
Resolved! Test Management 2.0 Functionality
Hi everyone, I've been trying to configure Test Management 2.0 to use it for various UAT/ Regression testing coming up. I had a couple of questions that I haven't been able to find answers to on the SN website, and thought I would post here. Thank y...
Resolved! Business Stakeholder role
Hello, We have a requirement wherein we need to give reporting access as well as read only access for Incident/Task/Problem etc.We have activated the Business Stakeholder plugin and are trying to use Business Stakeholder role,but it is not working as...
Resolved! Is there support for negative field duration
Note: We are moving to Orlando in a couple of weeks! We want to calculate Days until Go-Live. If the current date is > than the Go-Live, the field should display minus the number of days pasted (as seen below). Previous documentation has stated th...
Resolved! Need help on how the Planned Cost is calculated on Resource Plan
Hi, I am little confused with the Planned Cost calculation on Resource Plan on Projects. I created a Resource Plan as shown below which is for a specific user in the Group and the group has the hourly rate of $200 Based on my understanding ...
Resolved! Cost Plan not creating from Resource Plan
Hi, On the Demand Form when i create Resource Plan i used to get the Cost plan created for that Resource in PDI, but when i do the same in client instance it is not getting created. Is there any plugin which i need to installed ? Our client recen...
Resolved! European Currency format
How to make currency format to be European (420.000,00 instead of 420,000.00)
Resolved! Updating Actual Benefit in Project Currency on Benefit Plan Breakdown
Hi, I'm having trouble understanding the intended functionality Project Currency module on benefits. In the Default view, the Benefit Breakdown record can have updated both Entered Benefit and Actual benefit, with these fields being rolled up to Bene...
