Parent Project Task not updating State = Closed Complete when all child tasks are 100% complete.

WayneH08
Tera Contributor

I am troubleshooting an issue where the parent project task state is not updating to a state of closed complete when the percent complete equals 100% and all child project tasks are 100% complete and in a state of closed complete. Please see attached screenshot. Based on my testing I have found that the parent task state DOES update correctly when the child tasks are set to one of the following: Pending, Open, Work in Progress and On Hold. But the parent state task does NOT correctly update when the child tasks are set to one of the following: Closed Complete, Closed Incomplete or Closed Skipped.

I'd welcome any insights as to what might be causing this.

Thank you - Wayne

7 REPLIES 7

I added 11 to the attributes as you suggested, then went back to the project record and changed all the child project tasks "State" to WIP, the parent project task then updated the "State" to WIP, I then updated the "State" for the child project tasks back to Closed Complete, but the parent task "State" remained at WIP, please see screenshot. I also did some additional testing and found that whatever "State" you place the child tasks in, the parent task will update to that "State" but when you change the child project tasks to any of the Closed "States", the parent doesn't update but just retains the last non-closed "State" the child project tasks were set at. 

probably last input from my side.

 

if this project is imported project ? does this happen to projects created from template or manually created project as well.

It works perfectly fine OOB without on hold state. Give it last try by creating project manually

The project was not created via import, it was manually created via the related link "create project" from Demand.

What I am going to try next is create a new project, add tasks, plus a task with child tasks to replicate this project record to see if I can replicate the issue in a net new project record. If not, then it may be something specific to the project record with the issue.

 

Thank you for all your help.