Hi, We have a recent requirement. From our ServiceNow prod instance, we have to get a list of groups which are active but with no activity. These groups will be planned to removed. For Example: In incidents which are opened from January 1, 2018 till ...
In project table i have a cost plan table as a related list where i need sum of all Total planned cost (highlighted in screenshot) values to be clubbed together and store it in a value for another calculation. can you guide me on this how to do it? T...
Hello ServiceNow professionals, I am trying to edit a form called "sn_test_management_$test_execution.do" that comes from the Test management module, more specifically it open when you "Run" (ui action) a test version. As you can probably see it has ...
Hi Experts, I have a excel where we have projects which I want to load through transform map in Servicenow. I am facing one issue to convert currency type from USD to CAD through transform map, Field mapping. Please see screenshot for more informatio...
Hi community, I want to make this field 'Solution description' as mandatory when in State: Pre-Project Activities. Where do I need to insert code? business rules or client script are the best practices to achieve this ? Please help with the code. Tha...
Hi community, I need to map from u_pillar to new field u_gt_pillar in sys_user table. For example, I want to map BU - BE - Group CEO from u_pillar according to its GT Pillar is GSD-BE. I need to ensure any changes in Pillar field will auto refresh/ u...
We have about 6 Programs created in our London instance. One of our Programs includes only 1 project. This project presents a Percent Complete value of 34%. However, the Program which holds this project presents a Percent Complete value of 0%. Can a...
One of our program managers identified an issue where the program manager is unable to change the planned end date. I found this thread on the issue, but the answers provided were focused on projects not programs. Here is the message: When looking ...
Hi, How can I check How many ITBM Licenses I have in my instance?? There is some project portal access that I understand needs ITBM licenses. how many people can access Project and Portfolio dashboards?? Can you tell me if there is any OOB Dashboard...
Hi All. Publsihed some reports in the Service Portal. I need to disable the standard drill down funtionality to let the user just see the report but not access the underline data. Is it possible? Thanks Fabio
Hi, A time sheet will not submit, all of the time cards are marked as 'Processed', there are none with zero time and when we try to submit it we get: Any suggestions on what's going on and how to resolve it? Matt
Hello Everyone, Please advise on the following How to set few tasks as optional for eg : in the below planning 9,11,14 tasks can be skipped. The tasks need to be after 8,10and 13 I have 2 project templates : - Template A with 20 tasks and dependenc...
Hi Community, I have the following use case and would appreciate your input on a potential solution: we have a programme which has been managed as a project record on the system. Its scope has grown significantly to the point that a decision was made...
I want to get the rejected comment only as the subject line but not all comments
Hi all, from the enterprise architecture view we want to map predecessor / successor relationships on two different levels: 1. Version level: e.g. Windows Server R2012 is predecessor of Windows Server R2016 2. Content level: e.g. Red Hat is successor...
