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Customizing Project status report

We are exploring options to customise the status report to add/remove fields to make it more relevant. Can someone share experience around the same and any challenges in customising the OOTB status report? Any pointers will be really helpful

Resolved! Question on ITBM Planner Licenses

The chart on the ITBM product page outlines the 3 types of ITBM licenses: Is there any place one can get insight into what the Partial Access means?  

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Uncle Rob by Kilo Patron
  • 7022 Views
  • 8 replies
  • 15 helpfuls

Adjusting the Project Start Date

I have created a project which the planned start date was set to 1 Feb 2017 and then in the process I have discovered that the correct planned start date is 15 Jan 2017! Having used MS Project, it was very clear that I just needed to update the plann...

tahajassim by Kilo Expert
  • 4322 Views
  • 11 replies
  • 3 helpfuls

How to Modify resource allocation Workbench

Need to add a button in resource allocation workbench which redirects to a ui page.. But i wasnt able to find the resource allocation workbench script either in ui page or portal.. Can we modify the resource allocation Workbench?

arey yaar by Giga Guru
  • 1555 Views
  • 1 replies
  • 0 helpfuls

Need to implement the TBM framework into ServiceNow

We have a mandate to implement TBM into our ServiceNow instance that is already stood up and being used. I have searched for any documentation or help sites but have not found anything related to this type of integration. We have to use TBM with all ...

Will E1 by Kilo Contributor
  • 2638 Views
  • 4 replies
  • 4 helpfuls

Recover a deleted project in PPM

One of our users accidentally deleted her project - the plan tasks, issues, risks, etc.  Is there a process to recover all that info? 

User141348 by Giga Contributor
  • 1243 Views
  • 1 replies
  • 0 helpfuls

5-4-4 Fiscal Calendar Extra Weeks

Bear with me, as I'm not an accountant, so fiscal years are a bit of a mystery to me yet...We have a requirement to use the 5-4-4 fiscal year, and the year always needs to end on the final Friday in February, which in turn drives which years will nee...

Paul Bloem by Tera Expert
  • 4005 Views
  • 1 replies
  • 0 helpfuls

Resolved! Actual Cost on Project

Hello All, Can anyone explain me how the actual cost gets updated on the project. For now we are not using Financial management and the project activity is updated with actual cost.     Thanks!

Request - Intake/Prioritization

Interested to know what others have done in Service Now for request intake and prioritization. I've seen on Community a lot of larger custom builds, demand, idea, etc. discussed. We are a smaller shop(IT staff approx. 26) and are struggling to provid...

coryconway by Tera Contributor
  • 3828 Views
  • 2 replies
  • 2 helpfuls

Change "Submit" button label

I have a requirement to change the label of the "Submit" button to "Save as Draft" in a specific record producer. How can I do that?  Any idea? Thanks in advance.

HOSSIN by Mega Contributor
  • 3003 Views
  • 11 replies
  • 2 helpfuls

How do you Define Demand States?

Does anyone have any slides or documentation to share about how your organization defines demand states? We are trying to implement a new Demand process in our organization and there is constant a debate over what activities happen at each state and ...

rknoxlucas by Tera Contributor
  • 2678 Views
  • 1 replies
  • 0 helpfuls

Resolved! Auto Approve Time Cards

We're getting started with time sheets/cards.  Was wondering if there is a way to skip the approval process, and have them auto-approve upon submit ?

smithro by Tera Guru
  • 1708 Views
  • 3 replies
  • 1 helpfuls