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Resolved! How to Overwrite Update button function

I have created customized table. In that I have to Overwrite Update button function. I'm not able to find the Update button in UI action list. Anyone help in how to overwrite function of Update button. 

Nirmala B by Giga Contributor
  • 3448 Views
  • 12 replies
  • 3 helpfuls

Resolved! Calculation/Logic in Resource Availability report?

I am exploring the Resource Management module in my personal instance for providing a solution to my organisation. I am struggling to understand the Resource availability report within Resource management. I have two dummy resource created with the s...

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Resolved! Api to get list of Applications Installed

Are there any API present in servicenow from which I can get the list of application currently installed in servicenow??If Yes can you provide the link and what all roles are required to access the API else if No is there any workaround to get the li...

Resolved! Reporting on surveys - how to obtain an average score

Hello again,  We just implemented Survey's into production and I'm now attempting to build some reports with the data.   I've put together a quick dashboard showing:Customer comments regarding, how IT can improve.Low scores on questionsSurveys reques...

scottatah by Giga Expert
  • 5002 Views
  • 4 replies
  • 0 helpfuls

Resolved! Where are the votes for an idea store?

Where in ServiceNow are stored the votes for each idea? I cannot find the table for it and if we can see which users voted for that idea in the Idea Portal. Any help?

Resolved! How to modify the Execution type of Project?

After creating a project, the  Execution type of project is saved as waterfall and cannot be changed.  Does it relate to the project template I used? How can I update the project execution type to "Agile"?   Thank you.   

VLee1 by Giga Expert
  • 1489 Views
  • 2 replies
  • 0 helpfuls

Resolved! Move Demand Related List to Top of Form View

In a Form View, are you able to move the features within a Related List (create new record, view data within a table list view) to the top of the tabbed Form View? See red arrow within the attached screenshot. We're trying to make the user experience...

Kpak by Kilo Contributor
  • 1816 Views
  • 2 replies
  • 2 helpfuls

Resolved! Where is the max number of people in a group setting?

Hello -  My PROD is connected to AD and it seems every night it only allows 16 people in a general user group where I need about 80 people.  Where is this setting in SNOW to increase the number of members in a Security user group?

Incorrect entries in "Resource Aggregates Monthly" table?

We run reports on Resource Aggregates Monthly table and I noticed that some of "non-project time"-entries don't have any task specified. How is that possible and what can those be? Task-field is always mandatory when creating new resource plans:    ...

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oleg7 by Tera Contributor
  • 1337 Views
  • 5 replies
  • 0 helpfuls

IDEA and DEMAND: Separate states for Deferred and Rejected

Our users really want to differentiate between 'not right now' and 'no' when dispositioning ideas and demand by having both Deferred (not right now) and Rejected (no) on ideas and demands.  Currently there is only Accept and Defer functions, and in t...

alisonh by Kilo Expert
  • 1761 Views
  • 1 replies
  • 2 helpfuls

Resolved! User Story States: how to interpret Funnel?

Hello All,    Story State has following values: Funnel, Draft, Ready, Work in progress, Ready for testing, Testing, Complete, Cancelled. When creating a user story it is created in the Draft state.  1) What means Funnel state in this context? Because...

atommag by Giga Contributor
  • 5767 Views
  • 4 replies
  • 2 helpfuls