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Part-time resources

JDBax
Tera Contributor

What is the best practice for identifying part time employees in resource management with reduced capacity?

1 REPLY 1

Louis Savalli
Tera Expert

Have a part-time schedule defined as a schedule record (cmn_schedule table), then add that schedule record to the user's sys_user record.  When you generate capacity, ServiceNow will take that schedule into account and only give that resource the capacity defined in the schedule.