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‎04-10-2017 06:46 AM
1. On a project record when the status is changed from "Work in progress" to any one of Pending/Open, the percent complete value of the project and project task changes to 0 from its previous value and also Actual Start/End Dates are reset to null.
2. If at all a project status has to be changed from Work in progress to Open/Pending then we would expect the percent complete and the actual start and end dates of project tasks to be as is but currently it is not the case. A project manager would expect the details to be retained even if the project is changed from work in progress to pending/Open.
Please let me know if this is expected behavior and the business reason behind the same.
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‎04-15-2017 10:05 PM
Hi Sreedhar
It is not recommended to backtrack from an in-flight project to back to Pending/Open. There is much behind the scenes logic triggered between tasks and states when states are progressed and it gets both technically and functionally awkward when backtracking states as each customer would want/expect something different to happen. I do not believe it is thoroughly documented what all will unravel how when backtracking states, instead a warning is posted to not do it. You may instead want to consider copying the project to a new one to start over. Best wishes.
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‎11-22-2022 06:45 AM
I don't see this as being a matter of projects or project tasks being backtracked through states.
A project or task might very well have started, so the project is e.g. in execution phase and the state is WIP.
The project will actually have started, so it has an actual start date.
The project may also have progressed to, let's say 50% complete.
For some reason (and this is a very valid use case), a project is put on hold.
So the project remains in execution phase, but the state changes from WIP to On Hold.
The project did still start on the actual start date registered and it must still be assumed to be 50% complete.
