Percent Complete switching back to 25

samadam
Kilo Sage

3 weeks ago

Percent complete on sn_align_core_planning_item is switching back to 25 even though I am trying to change it. I tried to look through business rules and cannot find what is doing it. I dont have any planned tasks associated to it

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Matthew_13
Mega Sage

3 weeks ago

Hi Buddy,

Yeah — your not crazy and your not missing some obvious business rule.

Whats happening is that percent_complete on sn_align_core_planning_item isnt really a “free-edit” field, even though it looks like one. It’s treated as a system-calculated progress value by SPM/Alignment logic.

So the sequence is basically:

  • You change the value and save

  • It looks like it sticks for a moment

  • An OOTB process recalculates progress

  • It snaps back to 25%

That 25% is a big clue — it’s commonly the default “in progress” baseline the platform uses when:

  • the item is in an active state/stage, and

  • there’s nothing else (tasks, milestones, etc.) to roll up from

Thats also why:

  • You can’t find a business rule doing it

  • Having no planned tasks doesn’t stop it

  • It feels like the system is “undoing” your change after save

This logic usually lives in OOTB SPM flows / async recalculation logic, not in an obvious BR on the table.

Practically speaking, your options are:

  • Accept that percent_complete is system-owned and let it be calculated

  • If the business wants to manually manage progress:

    • Add a custom “manual progress” or “override percent” field

    • Use that for display and reporting instead of fighting the OOTB field

  • Only try to change the OOTB calculation if you’re prepared for wider impact it often affects rollups, dashboards, and KPIs

Basically: nothing is “wrong” with your instance — you’re just bumping into a field that looks editable but is actually controlled by the product.

 

@samadam - Please mark Accepted Solution and Thumbs Up if you find helpful!

MJG
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