Percent Complete switching back to 25

[samadam]

Percent complete on sn_align_core_planning_item is switching back to 25 even though I am trying to change it. I tried to look through business rules and cannot find what is doing it. I dont have any planned tasks associated to it

[Matthew_13]

Hi Buddy,

Yeah — your not crazy and your not missing some obvious business rule.

Whats happening is that percent_complete on sn_align_core_planning_item isnt really a “free-edit” field, even though it looks like one. It’s treated as a system-calculated progress value by SPM/Alignment logic.

So the sequence is basically:

• You change the value and save

• It looks like it sticks for a moment

• An OOTB process recalculates progress

• It snaps back to 25%

That 25% is a big clue — it’s commonly the default “in progress” baseline the platform uses when:

• the item is in an active state/stage, and

• there’s nothing else (tasks, milestones, etc.) to roll up from

Thats also why:

• You can’t find a business rule doing it

• Having no planned tasks doesn’t stop it

• It feels like the system is “undoing” your change after save

This logic usually lives in OOTB SPM flows / async recalculation logic, not in an obvious BR on the table.

Practically speaking, your options are:

• Accept that percent_complete is system-owned and let it be calculated

• If the business wants to manually manage progress:

  • Add a custom “manual progress” or “override percent” field

  • Use that for display and reporting instead of fighting the OOTB field

• Only try to change the OOTB calculation if you’re prepared for wider impact it often affects rollups, dashboards, and KPIs

Basically: nothing is “wrong” with your instance — you’re just bumping into a field that looks editable but is actually controlled by the product.

@samadam - Please mark Accepted Solution and Thumbs Up if you find helpful!