PMO dashboard showing no data available

[mr18]

PMO Dashboard under Pipeline tab showing No data available

[Onkar Pandav]

Hi,

Try executing the job/jobs associated with the indicators used to populate those Widgets.

Go to Jobs & click on "Execute Now'. See if it works.

[Rae Ann Prasnic]

As @Onkar Pandav suggested, you need to run the jobs associated with the indicators. Those indicators are associated with your Performance Analytics (PA) license (contact your ServiceNow Account Rep to confirm licensing). 

The easiest way to start with Performance Analytics is by using Quick Start. Click here to get started.  

Now Learning has some great courses for Performance Analytics:

• Performance Analytics (PA) Essentials (Orlando) - free, two (2) hours
• Performance Analytics Fundamentals - fee, 2 days
• Jump Start your Performance Analytics Journey - free, lab from K20

Please mark reply as helpful or correct if applicable. Thanks! - Rae Ann

[Onkar Pandav]

Hi mr,

If your issue has solved, then please mark my answer Correct so as to close this thread.

Thanks.

[Miguel Donayre]

Hello,

OOTB there are 3 Scheduled Data Collection jobs that populate the PMO dashboard. The 1st one and most import is "[PA PPM] Data Collections Daily" this collects and populates the daily graphs on the dashboard, is not active OOTB. Mark it active and you can hit the "Execute Now" button and you should see the graph now populated after the job runs. There are also two other jobs that should be run as well. Scheduled Data Collection called - "Scheduled Data Collection" which is also inactive and is only ran on demand(you can change it to scheduled if you want) click on the "Execute Now" button and it will populate any missing data that the 1st job didn't catch. The Last one is the ["PA PPM] Data Collections 12 months look back " follow the same step as the 1st one.