Project Workspace 'Closed Complete' colour displays as green yet says blue?

MelAslin
Tera Contributor

In Project Workspace, the 'Closed Complete' status is blue and says "blue" yet the colour it displays is actually green. Green is the status that is in place for 'Work in Progress' so is confusing users with two states having the same visual colour.

 

Also, with the upgrade to Vancouver, did the automation of the status colour changing with the state change to 'Closed Complete' get removed. Seems like you now have to update both fields independent of one another.

1 ACCEPTED SOLUTION

shiwan_agrawal
ServiceNow Employee
ServiceNow Employee

Thanks for the screen shot @MelAslin 

- OOTB, there are only 3 colours Green, Yellow, Red. If you see Blue, I presume that someone have added the extra option

- Project Status can be set up manually (If enabled for users to do so) otherwise, it takes the "Status" from latest available status report and sets the same status as "Overall Health" of project

- There isn't any dependency on the project "State" OOTB

 

If this helps, request you to mark this as "Accepted Solution"

View solution in original post

4 REPLIES 4

shiwan_agrawal
ServiceNow Employee
ServiceNow Employee

@MelAslin Do you mind sharing a screenshot?

Example attached.

MelAslin
Tera Contributor

Attached example of issue. 

shiwan_agrawal
ServiceNow Employee
ServiceNow Employee

Thanks for the screen shot @MelAslin 

- OOTB, there are only 3 colours Green, Yellow, Red. If you see Blue, I presume that someone have added the extra option

- Project Status can be set up manually (If enabled for users to do so) otherwise, it takes the "Status" from latest available status report and sets the same status as "Overall Health" of project

- There isn't any dependency on the project "State" OOTB

 

If this helps, request you to mark this as "Accepted Solution"