Project workspace financial panel shows error

Captain Gaming
Tera Contributor

Financials Panel shows error " Cannot access cost plans .Define an entity to start working on your project financials
Even after set Investment funding entity on Project record to active, it is showing above error. Can anyone suggest in these case?

1 ACCEPTED SOLUTION

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Captain Gaming,

Hope you are doing fine.

 

Are you getting an error as shown in below error message? If yes, then following the steps mentioned below should resolve the error:

Screenshot 2025-03-16 at 9.40.13 PM.png

The main reason of this error is that project \ project task is not active in the Investment Entities.

Try the following steps to resolve the error:

1. All ->Investment Funding -> Setup -> Investment Entities

Screenshot 2025-03-16 at 9.32.53 PM.png

 

Select Project and ensure that below two are active as shown in the below screenshot:

Screenshot 2025-03-16 at 9.34.15 PM.png

Again check the project -> financials, the error should NOT be there...

Screenshot 2025-03-16 at 9.41.10 PM.png

Hope this will resolve the issue; if it does please mark the response as correct to help me & community members.

 

Have a Great Weekend!

 

Thanks!

Namita Mishra

View solution in original post

2 REPLIES 2

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Captain Gaming,

Hope you are doing fine.

 

Are you getting an error as shown in below error message? If yes, then following the steps mentioned below should resolve the error:

Screenshot 2025-03-16 at 9.40.13 PM.png

The main reason of this error is that project \ project task is not active in the Investment Entities.

Try the following steps to resolve the error:

1. All ->Investment Funding -> Setup -> Investment Entities

Screenshot 2025-03-16 at 9.32.53 PM.png

 

Select Project and ensure that below two are active as shown in the below screenshot:

Screenshot 2025-03-16 at 9.34.15 PM.png

Again check the project -> financials, the error should NOT be there...

Screenshot 2025-03-16 at 9.41.10 PM.png

Hope this will resolve the issue; if it does please mark the response as correct to help me & community members.

 

Have a Great Weekend!

 

Thanks!

Namita Mishra

Captain Gaming
Tera Contributor

Hi @Namita Mishra 
Hope you are doing good.
Do you have any idea on How we can change the assigned capacity in PPM to 3 days a week (Monday - Wednesday) for user? and what its impact if we change in to 3 days a week?
#PPM