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Project Workspace New Modal Confirm Button

FadouaA
Tera Contributor

Hi community,

We are facing an issue in the project workspace. After clicking the "New" button, a modal opens. If we don’t fill in the mandatory fields and click "Confirm", it starts loading but nothing happens.

Has anyone encountered this issue before? Could you please check in your development environment or another client instance (running Zurich Patch 2) to see whether the same issue occurs? I’d like to confirm whether this is related to Zurich Patch 2 or caused by something else.

Thank you in advance for your help!

1 REPLY 1

M Iftikhar
Tera Sage

Hello @FadouaA,

I tested this in my Xanadu PDI, and I’m seeing the same behavior. Clicking Confirm without filling mandatory fields causes the modal to load but doesn’t show any validation message or proceed further.
This behavior looks consistent across instances and doesn’t appear to be specific to the Zurich patch.

MIftikhar_0-1763573812368.png

MIftikhar_1-1763573907564.png

 

If my response helped, please mark it as the accepted solution so others can benefit as well.

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.