Projects not adding/showing in Portfolio Overview/Dhasboard

[Michael deHaas]

My question is to understand if any of you have had similar problems with Project Overview and if you have figured out a workaround?

Problem:

I have 5 projects that I want to put into a portfolio. This portfolio is called Cotai - Casino and there is 5 projects that should be in that portfolio. Now each of the 5 projects show in the field portfolio have Cotai - Casino. However, when you go to PPM Overview you will see that they don't show in the views. And if I try to add it in via EDIT the project isn't find able.

Also there are times when the project is in the portfolio but it wont show up on the portfolio overview dashboard

And finally - there are times when I edit the list of projects in the portfolio I see a number of blank rows which has an associated error - org.mozilla.javascript.undefined

HI Support Response:

After investigating your issue I have discovered this issue is related to a known PRB that has previously been filed with our development team. The issue is caused by a missing field [ pm_portfolio ] which was found in version 2 of the Project Management plugin. However, your system is running version 3 which uses the [ primary_portfolio ] field for this designation, however the script that checks this field was not updated correctly so the script fails and does not add the project to the portfolio as you would expect. You can view more information on this problem by viewing problem ticket [ PRB663381 ] in HI.

  Currently the issue has been marked as fixed and the fix will be included in the [ Fuji Patch 13 ] release. This release is currently set to tentatively in Q2 of this year. Unfortunately, at this time there is no workaround for the issue, so I will move this incident into Pending Problem status and you will be updated when Fuji Patch 13 is ready for an entitlement request. In the meantime if you have any further questions feel free to reach out to me anytime

[kellykaufmann]

Hi Michael

In the business rule "Add Project to Portfolio", are you able to

Change this:

if(!current.pm_portfolio.nil()){

To this:

if(!current.primary_portfolio.nil()){

?

[kellykaufmann]

Michael I am touching base to see if this worked for you. Please let us know!

[Michael deHaas]

We are putting the change in this week. Will let you know shortly Kelly!

Thanks for the follow up!

Michael

[Michael deHaas]

Kelly - so we have put the change in yesterday and when going back to the issues we had we dont see any change.   So the fix might be good but must be related to something else and not the two problems we are having. If you have access to HI Support you can look at the details there for INT2849189

The HI Support is not sure the issue either at the moment... May be it is just just corrupt projects... Who knows.