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Resolved! Planning items in Alignment planner

Hi Community, i have a hard time to understand the logic of Planning items of type "Demand, Project, Epic". I can see that these are not the same task used in Project management, agile development etc. I understand that in some cases you would want t...

SLA's for Demand

Hi All Can any one please help me if there is any SLA's for demanad management.Especially for demand and demand conversions. Thanks Sathish

Setup Resource Allocation Workspace

All,Currently my organization is using Allocation workbench for adding users so that they can fill out their time on Timecard portal. But ServiceNow will be retiring Allocation workbench in about one year and has suggested to use Resource Management ...