Projects not adding/showing in Portfolio Overview/Dhasboard

[Michael deHaas]

My question is to understand if any of you have had similar problems with Project Overview and if you have figured out a workaround?

Problem:

I have 5 projects that I want to put into a portfolio. This portfolio is called Cotai - Casino and there is 5 projects that should be in that portfolio. Now each of the 5 projects show in the field portfolio have Cotai - Casino. However, when you go to PPM Overview you will see that they don't show in the views. And if I try to add it in via EDIT the project isn't find able.

Also there are times when the project is in the portfolio but it wont show up on the portfolio overview dashboard

And finally - there are times when I edit the list of projects in the portfolio I see a number of blank rows which has an associated error - org.mozilla.javascript.undefined

HI Support Response:

After investigating your issue I have discovered this issue is related to a known PRB that has previously been filed with our development team. The issue is caused by a missing field [ pm_portfolio ] which was found in version 2 of the Project Management plugin. However, your system is running version 3 which uses the [ primary_portfolio ] field for this designation, however the script that checks this field was not updated correctly so the script fails and does not add the project to the portfolio as you would expect. You can view more information on this problem by viewing problem ticket [ PRB663381 ] in HI.

  Currently the issue has been marked as fixed and the fix will be included in the [ Fuji Patch 13 ] release. This release is currently set to tentatively in Q2 of this year. Unfortunately, at this time there is no workaround for the issue, so I will move this incident into Pending Problem status and you will be updated when Fuji Patch 13 is ready for an entitlement request. In the meantime if you have any further questions feel free to reach out to me anytime

[kellykaufmann]

Thanks for the update, Michael. I'm sorry that didn't work, thanks for trying though! I see the ticket that it is resolved in Geneva Patch 5. If I hear of any other possible solutions related to this issue I'll definitely let you know!

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