Public UI ServiceNow

AL_432
Tera Contributor

‎08-23-2023 01:23 PM

Hello all,

 We are currently facing an issue of project managers wanting to share data outside of the organization are forced to use smart sheets because of licensing and access issues. Is there a solution around this with ServiceNow?

 

Thanks.

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Maik Skoddow
Tera Patron
Tera Patron

‎08-23-2023 05:58 PM

Hi

yes, you can utilize Service Portals to create public pages.

More information on Platform: Service Portals || Knowledge & Troubleshooting Resources

Maik

Angela Olson
Tera Expert

‎08-24-2023 08:13 AM

Hello,

 

We did as Maik suggested and put a lot of fields and data on the Service Portal.  When that was no longer enough because people really wanted to just see the Gantt chart and use the new experience, we did end up buying licenses and then we put that link in Microsoft Teams to the chart so anyone can see the project schedule.