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Resolved! When will the Net present value field gets a value?

Hi there, There are few currency fields under Financial tab of a Demand form. Of those some currency fields are getting updated based on cost plan or benefit plan or resource plan. But the field Net present value doesn't get any value. When do it get...

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Harish74 by Tera Expert
  • 552 Views
  • 2 replies
  • 1 helpfuls

Resolved! Approved Start Date and Approved End Date in Project

We are in the midst of upgrading from Madrid to Paris.  Understand that there are 2 new fields: Approved Start Date and Approved End Date in Project.  However - just curious - for those existing projects, where will the Paris version pluck the value ...

SK51 by Tera Contributor
  • 3384 Views
  • 6 replies
  • 5 helpfuls

Create incident from scheduled job

Hiyesterday Chuck started me ok with this script:var rec = new GlideRecord('u_infrastructure_certificates');rec.query();while (rec.next()) {   var now = new GlideDateTime();   var gdt = new GlideDateTime();       gdt.setValue(rec.getValue('u_cert_exp...

Resolved! I have a Story table (rm_story), so i need to create a notification on that table, so now my requirement is in the body i need to put Story number as url link to redirect to the story when we clock on that link?

Hi All, I have a Story table (rm_story), so i need to create a notification on that table, so now my requirement is in the body i need to put Story number as url link to redirect to the story when we clock on that link? Please help me to achieve this...

hemachandra2 by Tera Contributor
  • 1163 Views
  • 4 replies
  • 1 helpfuls

How is Total Planned Cost calculated on the Projects ?

How is Total Planned Cost calculated on the Projects ? Is it the some of the Total Actual Cost / Total Planned Cost ? Or is it derived via the Functional Cost from the Cost Plan Breakdown ?  When I update the Cost Plan, I wonder why the Total Planned...

Resolved! How can a user without an Agile license see a story?

Is it possible to allow users without ITBM / Agile access to see current state of Stories?  While our team works using Agile and stories, not all users in the business do.  Can those without access see story status?

Resolved! Visible only work in progress Tasks in Time sheet portal

Hello , I have a requirement to show only the project tasks which are in state "work in progress" in Time sheet portal . Present i am see all the projects tasks with different states ( work in progress , On hold , Pending , open ) Time sheet portal -...

NiKhil70 by Kilo Guru
  • 1929 Views
  • 9 replies
  • 1 helpfuls

Can we define SLA for demand module

Hi All Demand submitted are in backlog demand for a long time without addressed in my organization  , as a process improvement is there a ServiceNow standard SLA for response , resolution of demands please suggest (understand the time will be esteeme...

Ravi kiran1 by Tera Contributor
  • 889 Views
  • 4 replies
  • 3 helpfuls

Resolved! How to create epic backlog?

Hello Team, My original requirement was to check the significance of Product field while creation of epic or theme record. As per following url I understood the significance of product field- https://docs.servicenow.com/bundle/rome-it-business-manage...

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Demand Mgmt bubble chart

A few of my clients have mentioned that the Demand Mgmt bubble chart on the Demand Workbench is oriented wrong. ServiceNow's Demand Mgmt bubble chart has "Good" to the upper left. Gartner's Magic Quadrant (most commonly used bubble chart) places "Goo...

mikereaves by Tera Expert
  • 1477 Views
  • 5 replies
  • 3 helpfuls

Planning Console in Subproject context

In our system, we are using Project / Subproject structures. Subprojects can have different project managers. Unfortunately, the planning console (and all pages in the project workbench always open on root project context. I have not found a way to c...

Resolved! CIO Roadmap

In Orlando version, May I know if ITBM standard version include CIO roadmap? Or does CIO roadmap be part of APM feature?  Which plugin to install to have this CIO roadmap feature?  Please advise.  Figure-1

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VLee1 by Giga Expert
  • 1660 Views
  • 2 replies
  • 1 helpfuls