Question about the 'project_user' role

[joshua18]

I was ondering why the 'project_user' role contains personalize_control, personalize_dictionary, personalize_form, personalize_list, personalize_responses, personalize_rules, personalize_styles, task_editor, and personalize_choices.

These roles seem like they should only be limited to admins/developers? It isn't going to hurt anything if I remove those rolses from the project_user role is it?

[chirag_bagdai]

Hi Joshua,

Please review the usage of all roles as described in below screenshot also all are mostly used for "Personalized List" and you can assign "project_user" role to new user who don't have any role except "project_user" and you can impersonate that user and check what all changes that user can do.

Personalize a form

[ITSMgal · Accepted solution]

Hi Josh,

I verified on my Helsinki Patch 10 instance the these are the roles added. None of the other ones are required.

I'll check to see if there is a fix in one of the patches 8,9,10 that resolved the issue. I recommend removing those extra roles from project_user so they don't get added by default. Remember to use it_project_user as the primary role

[ITSMgal]

Hi again Josh,

In searching the KB, I don't see anything about a fix for this issue or a known error.

Can you possibly log an incident? Thanks!

Emily

[joshua18]

Will do Emily, thanks for your help.