Question about the 'project_user' role

joshua18
Giga Expert

I was ondering why the 'project_user' role contains personalize_control, personalize_dictionary, personalize_form, personalize_list, personalize_responses, personalize_rules, personalize_styles, task_editor, and personalize_choices.

These roles seem like they should only be limited to admins/developers? It isn't going to hurt anything if I remove those rolses from the project_user role is it?

1 ACCEPTED SOLUTION

ITSMgal
ServiceNow Employee
ServiceNow Employee

Hi Josh,


I verified on my Helsinki Patch 10 instance the these are the roles added. None of the other ones are required.


I'll check to see if there is a fix in one of the patches 8,9,10 that resolved the issue. I recommend removing those extra roles from project_user so they don't get added by default. Remember to use it_project_user as the primary role


user roles.png


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