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"Unable to export the Doc" error when attempting to export status report as PDF. See attached screen

PatlalaShaR
Kilo Expert

a month ago

"Unable to export the Doc" error when attempting to export status report as PDF. See attached screenshots

Can someone help me on this how to resolve this

 
 
 
 

 

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Namita Mishra
ServiceNow Employee

3 weeks ago

Hello @PatlalaShaR ,

This is a known issue where the default Project Status Report template references a missing image. When the PDF engine cannot resolve that attachment, the export fails.
ServiceNow has documented this behavior and provided an official resolution via KB2345697.
 
Hope this helps and if it does please mark this as correct answer. This would help me and the community.
 
Have a Great SPM Journey!!
 
Thank You!
Namita Mishra
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