Recalculate or refresh project calculations

beself
Kilo Contributor

Just started using ServiceNow and PPM Module - Project Management

Have experience multiple issues - many while using the Planning Console to enter and update tasks including

- The % complete does not automatically update when you change the task status to closed

- The % complete does not automatically update when you change the child task % complete

-   Changing the % complete for one child task may result in a change in the parent % complete that is not accurate - e.g. one child task is 100% and other child tasks are 0% but parent says 100%   (see attached screen shot)

- The parent status does not automatically update when you change the child task(s) status (e.g. parent task will stay as pending regardless of opening or work in progress for child tasks)

Was wondering if there was a "recalculate" or "refresh" feature to tell it to go back over the project and automatically recalculate the details (e.g. update percent complete for parent tasks, update status for parent tasks, etc,)?

Thoughts/comments?

Thanks

Barbara

1 REPLY 1

moulik1
Kilo Guru