Hello @all I have requirement where assessment should populate on state is submitted,I have modified OOB script,Script include = DemandUtils/** * JavaScript utility functions for Demand Management * */var DemandUtil = Class.create();DemandUtil.protot...
What should be implemented first, ITSM or SPM?Which are the mean goal of each one?
Where can I find the zuich SPM packages capability Matrix slide ? Zurich on-demand course lists the various modules that are part of SPM but the list is not matching with earlier capability matrix slides of previous releases.Example: Capacity plannin...
We're exploring having our Demand Assessments trigger when the demanding state moves to Submitted instead of Screening in order to better match our internal procedures. I'm hoping someone can validate my work hear and make sure I'm not overlooking so...
We moved from resource plans to assignments a few months ago. We noticed recently that there were numerous resource assignments that did not have allocations. One of our developers ran a script to update each of the resource assignments and most we...
Hi. I understand Demands will be supported natively in the PPW / SPW after the Australia release. Does anyone know if it will be possible to apply this functionality to Zurich instances, or will customers need to upgrade to Australia?Does anyone hav...
When viewing a project in the Project Workspace, Details menu, Project Tasks related list and clicking the New button the resulting form shows the view named "Default view". This is in my out of box Zurich PDI. The problem with this is that the sa...
Hi Friends!Could someone tell me what is the purpose of the Resource Calendar? If pps_resources cannot fill it, if approved time filled in the resource's timesheets do not appear in the resource calendar, what is its purpose? Is it being deprecated o...
Hello, I am seaking for an advise. Our team needs a simple method for tracking pre-approved Out-of-Office (OOO) plans within ServiceNow. I am thinking of two approaches:Using the existing My Calendar feature: Allows self-service entry, but lacks gro...
None of the stories migrated in to rm_story had the sprint/agile iteration copied over
Hello,The business criticality of underlying Application Services should be automatically aggregated and displayed as High/Moderate/Low at the Business Application level in APM, leveraging out‑of‑the‑box (OOTB) ServiceNow behavior. If anyone has insi...
What is the recommended best practice from ServiceNow to migrate epics to the new epic table for organizations trying to migrate from Agile 2.0 to CWM and eventually EAP?
I am a member of the multiple Agile type groups and when trying to move between groups on the Sprint Planning board, a group I originally worked with is selected and all sprints & backlogs are visible. I have recently been added to another Agile type...
Hi Experts, We are testing the migration the migration of resource plan to resource assignment, after we click the 'Migrate resource plan' related link in Demand, nothing happens, resource assignment is not created and resource plan migration field i...
I’m trying to understand how ServiceNow calculates the final rating value from user assessment responses in Strategic Portfolio Management.
