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Resolved! SPM - Resource Management Workspace

Hi all, Resource Management Workspace just needs PPM standard?Our client has SPM pro, so it should be included right? Differently, what is needed to have it?  Many thanks,Tommaso

Tommaso2 by Tera Expert
  • 1465 Views
  • 8 replies
  • 5 helpfuls

Starting APM/Enterprise Architecture Module

Hey Everyone,I hope you are doing well.I'm reaching out for a bit of guidance. I come from ITOM Module background but in my current project i have to assigned to work on a new module "Enterprise Architecture/APM".While i am currently going through th...

Vaibhav_241 by Tera Contributor
  • 990 Views
  • 4 replies
  • 5 helpfuls

Multiple Expense lines are created on approving a Time Card

Hello, community,On approving a time card, I see that sometimes 4 expense lines are created on the associated task record.However, the actual amount is calculated on only One Expense line and all other Expense line Amount is $0.Thanks in Advance!Rega...

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Dependency not updating while importing mpp

I am importing a mpp file to import the project from microsoft Project to SPM but dependency in the mpp file are not getting updated in SPM. Any solution for the same.

NeeravC by Tera Contributor
  • 332 Views
  • 2 replies
  • 0 helpfuls

Not all projects are seen in Investment Portal

Was wondering what are some reasons when I create a portal on Portfolio that the projects do not match the amount when I filter on the pm_project list view for the same portfolio and Active = True

Demand Scoring when using Teamspases

Hello all.  We are using Teamspace and I need to calculate the ROI metric differently a teamspace.  From what I've been able to determine, ServiceNow is forcing the OOB DEMAND category and ROI metric to be used for all scoring.  Has anyone encountere...

Using Custom Tables Across Multiple Business Units in ServiceNow

In my organization, we have three distinct business units:Construction – Handles all construction-related projectsBackoffice – Manages administrative and operational functionsUpgradation of Equipment – Focuses on upgrading infrastructure, which inclu...

vs00884087 by Tera Contributor
  • 691 Views
  • 4 replies
  • 3 helpfuls

Resolved! Amount calculated on Expense line after time sheet is approved.

Hello Community,I’m reaching out for assistance regarding the amount generated on the Expense Line after timesheets are approved in the SPM module. By default, the amount is calculated using the fixed value of $50, which is defined in a system proper...