Remove/hide choice selection on UI actions in Source to pay workspace
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2 hours ago
Hi all,
In Source to pay(APO Module) workspace when we click on 'New' UI action a dialog window is opening with case type selection having more choices. Here i want to remove the other choices and only able to select Invoice case. Is there a way to do that? if anyone have worked on it kindly share your experience.
Thanks,
Rajender Reddy
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an hour ago
did you identify the Declarative action which is rendering this?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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50m ago
Hi @RajenderR
Navigate to sys_wizard_answer.LIST
Apply filter Question = Cases
Select the case type and update the roles such that it is only available for admins not for agents
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45m ago
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37m ago
I think you need to check how internally it's bringing those choices
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

