Resource (Allocated vs. Actual) chart is empty on Project Status Report

bterrance42
Tera Contributor

Project appear to have allocated and actua hours associated with resource plans. The  Resource (Allocated vs. Actual) chart shows No data to display. Where does data for this chart come from? Thanks.

 

1 ACCEPTED SOLUTION

Brandon - have you generated Fiscal calendar in your system?


Reports in project status portal are plotted against fiscal period.



In this case of Resource (actual vs allocated report), x-Axis is going to be Fiscal periods in which the resource plans are going to fall.


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8 REPLIES 8

ITSMgal
ServiceNow Employee
ServiceNow Employee

Hi Brandon,


The data comes from Resource plans and time cards.


Is your company live with Resource Management?


I have contacted your Account Executive and we will be following up to see what is going on.


If you can send screen shots here of the project and associated resource plans, the status report and the portal, then i may be able to help you through this site.


Other wise, i will reach out to you personally to take a look



Emily


We are live with Resource Management.   Attached is screenshot of concern. Project has Resource Plans with allocated and actual hours. However, project status chart is empty.



PS_AvA.jpg


Are these widgets working for you in the Portfolio Workbench?


Portfolio Dashboard shows no data to display as well.



portfolio_dashboard.jpg