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Resolved! Test Management vs Test Management 2.0

Hi all, It is not clear to me if now only Test Management 2.0 is available.I searched "Test Management" in Now Learning and only 2.0 course is available.(same doubt with Agile 2.0) Can you please support? Thank you

Tommaso2 by Tera Expert
  • 656 Views
  • 2 replies
  • 1 helpfuls

Resolved! Test Management

Hi all, Which are the main differences between General Testing and Sprint Testing?Can you please provide real examples?I read the standard definition but it is still unclear.  Additionally, I wonder how UAT are managed in Test Management.  many thank...

Tommaso2 by Tera Expert
  • 548 Views
  • 2 replies
  • 2 helpfuls

SPM - Agile development

Hi all, How SPM and agile development are related? I read that agile allows to use sprint, backlog, user stories and so on but I do not get the link with SPM.I know that projects can be managed with agile, but how it works? Many thanks,Tommaso

Tommaso2 by Tera Expert
  • 1296 Views
  • 6 replies
  • 2 helpfuls

Strategic Planning Workspace Entities

I would like to see a glossary of sorts on ServiceNow's perspective around what an initatiave vs Program, Strategic Program vs Program.  How this relates to the hierarchy of Portfolio, Program, Project, Epics, Demands etc.  I would appreciate if some...

MA17 by Tera Contributor
  • 1301 Views
  • 8 replies
  • 7 helpfuls

SPW integration import missing some demands

We implemented SPW earlier this year and we want to make sure to include the demands and projects we created before going live with SPW. ServiceNow provides the ability to import into SPW (i.e., generate Planning Item records linked to existing deman...

Jonathan F by Tera Expert
  • 337 Views
  • 1 replies
  • 0 helpfuls

ServiceNow Agile 2.0 vs Jira comparison

Hi all. Myself and a merry band of miscreants are pushing our organization to move away from Jira. Does anyone have a URL or other source that offers a good consolidated comparison between the two and demonstrates that SN may be better? We are a very...

davidvetter by Tera Contributor
  • 575 Views
  • 1 replies
  • 0 helpfuls

Service Offering Approval Flow

We have a requirement that an approval flow should be triggered when a field in service offering gets updated.But the flow/conditions clashes to the approval flow that we created that when a service is created.  The trigger for service creation appro...

patricialoy by Tera Contributor
  • 349 Views
  • 2 replies
  • 0 helpfuls