Percentage complete is not updating in pm_project_task table
Updating child tasks to be complete is not updating the percentage complete. And is then not updating the parent task making it impossible to close the task.
Forum Posts
SPM - Table Map Working Concept
I wanted to understand the functionality and working concepts/configurations behind the "Table Map" that can sync data between 2 tables. Particularly I want to know how the "link" is established between 2 records that are to be synced together, speci...
Resolved! Automatically change demand state to Approved
SPM: Automatically changing Demand state to ApprovedWhen demand reaches the state “Qualified”, approvals are generated for more than one stakeholders in a related list on the form. When all the stakeholders approve the approvals, the demand field “ap...
Rank and Global Rank in Portfolio Plan in SPW
Hi All,We have 2 fields Rank (not sure if this is a field) and Global Rank in Portfolio Plans in Strategic Planning Workspace. Rank is Read only and when we drag plans up and down, the rank is calculated and Global Rank is updated. Can someone tell w...
Export to Powerpoint: Formatter working on statuses not working
Hi SNOW Community! I was wondering if anyone could help me or knows a workaround to an issue I have been facing. In Xanadu, I am using the Export to Powerpoint functionality and creating a project status report using the "Export Project" and project...
Preventing resource assignment past end date
how are calendars used for restricting/preventing resource from assigning past end date?
Resolved! 'Generate resource capacity' job vs. 'Update Resource capacity' job
Hi, Does anyone know if the 'Generate resource capacity' job is also referred to as the 'Update Resource capacity' job? Are they two different jobs or are they one in the same?
Issue with CWM Space Access Request
When a cwm task is assigned to a user who is not part of the space, a notification is sent to space owner to grant or deny access (OOB). When clicked on grant, a email is sent to ServiceNow and there is flow "Email Flow for Approve CWM Space Access R...
Capacity Planning tab inside Portfolio Planning
Currently the Unit dropdown in Capacity Planning tab inside Portfolio Planning only has two options: FTE and % Utilization. I need to have the option in Hours too. I was able to add the Hours option but now I need to display the dates converted into ...
Roadmap for SPM Product changes
Hi. Where is the best place to get a picture of the Roadmap for future ServiceNow releases (safe harbor understood, etc)? I'm leading the SPM Practice at our firm - a partner - and it would be great to understand what's coming up. I've heard vari...
Can we use Template script in HR document template
I have a requirement to get the line breaks from the string field. and use that in HR Document template.
Planning Console states do not match Project Task States
Hi all!I’m trying to customize our state options in ServiceNow SPM. We’ve updated the existing pm_project_task state choices to match terminology that’s more familiar to our team.The changes work perfectly when viewing the Project Task form, but in t...
Best practices for levels of approval during Demand vs Portfolio Planning
Hi everyone,We’re in the process of fully implementing SPM and trying to clarify the definition of “Approved” in the Demand lifecycle. What level of approval should occur during the Demand phase, and when should Portfolio Planning workflows begin?Pre...
Resolved! Delete Employee Profiles
I'm am starting the process of migrating to the new Resource Assignments from Resource Plan and have run into an issue in my sub-prod instance. When I generated the Employee Profiles, I see I have a lot of records that should not be there because th...
Operational Resource Assignments revert from 'Approved' to 'Pending' after time card submission(s)
Why do operational resource assignments go from a status of 'approved' to 'pending' each week after time cards are submitted? Is there a way for operational resources to remain approved once initially approved? It is causing frustration for resource ...
