Resource manager to approve timecard

[Priyanka Chaud1]

Hi guys,we have a requirement to give resource manager to also approve the timecards as currently only project manager and user manager can approve it.Can anyone help how can resource manager also approve timecards.

Thanks

 @Rajesh_Singh any idea on this?

[Community Alums]

Hi @Priyanka Chaud1 ,

You can give "timecard_approver" role to Resource manager.

• A user manager can also approve the time cards within a time sheet by selecting one or more time cards and approving them. When all the time cards in a time sheet are approved, the time sheet automatically moves to the Approved state.

  A user manager is one who is selected in the Manager field on User form of the time card user.

• If a time card is in the Rejected state, the associated time sheet also moves to the Rejected state irrespective of the state of other time cards in the time sheet.
  Note: If a time sheet is rejected, it gets listed in the notifications for the rejected time sheets under notifications icon  on Time Sheet Portal.
• If Project time approver is set to Both in the assigned time sheet policy, the time card is in the Submitted state only if both approvers approve it. If one of the approver rejects, the time card state is set to Rejected and the Approved by field is cleared, requiring approval of both approvers on resubmission.

[Community Alums]

HI @Priyanka Chaud1 ,

Refer to this thread : https://www.servicenow.com/community/developer-forum/approval-of-time-cards/m-p/2179183

[Rajesh_Singh]

Hi @Priyanka Chaud1 

There is no straight forward way to achieve this in out of box. You need to go for customisation. Question is why you want resource manager to approve timesheet when he dont have visibility of resource actual work. its better to keep this approval either with User or Project manager for (project and non project activities).

However if your still keen, then you need to bring developers they can do customisation on this.

[Namita Mishra]

Hi @Priyanka Chaud1 ,

I would ask the same question as @Rajesh_Singh. Before doing any customization reconsider the ask. What is the business value behind this ask?

Thanks,

Namita Mishra