Hi,I need some help regarding email notifications in ServiceNow.Currently, all email notifications triggered from ServiceNow use the same sender email address. However, I would like to configure different sender email addresses based on the type of n...
Hi,I am working on a requirement where I need to display only the Additional Comments field on the standard ticket page in the Service Portal. Please refer to the attached screenshot below. Currently, the page is showing the Work Notes field, but my ...
Hi All,I just came back from lunch and fond my PDI 502 Bad Gateway. I changed my admin password this morning but everything has been fine up to now.https://dev441222.service-now.com/ I see there was an issue earlier this week but again, everything ha...
Hi,I have implemented Universal Request. When a user wants to create an additional task other than the primary ticket, they can use the Associated Tasks related list under the Universal Request in Workspace.However, a few users are receiving the erro...
Hi Team,My PDI is offline, I tried refreshing, activating a plugin but no luck. I see a message saying that it'll be online in sometime but I have been waiting for a while now. I don't want my work lost as today my instance will get reclaimed. Tha...
Hi All, We have a requirement, that we need to integrate Servicenow with maximo. if anyone does this integration kindly, share you inputs and how we can achieve this. Thank you!! Rishi
I was wondering how security works with ServiceNow personal development instances (PDIs). We want to have an isolated system from our production environments and don't want to interfere with our test and dev instances. If we build something in a PDI,...
Hello, I added five variables to a catalog item, which already had three variable sets. I am on the flow and the "Location" variable does not show under "Available" Catalog Variables on the flow. I set the "Type" for the location variable to "Label...
Hi everyone, we have CMDB data in our instance, I want to check all the gaps from CMDB and come up with suggestions or how to remediate the gaps.Can someone please help me, what needs to check from my end
Hello, We have a record producer in a scoped application, and in the script we have used GlideMobileExtensions and when we access it from the portal, on submitting the form we are getting "GlideMobileExtensions is not allowed in scoped applications" ...
How to uncheck / hide all activities on a form by default for all users. later they should be able to select or filter activities as per their requirement
Hello Everyone,We have created a new Workspace and have added the Record Page, on the contextual Side Bar added the Template and from the contextual Side Bar if i try to create the Template then it is not showing me the Save button, Clear button on t...
how to prevent inline images from original email from entering the system as attachments? When the recipient replies to the original received mail, upon clicking 'send mail' ui action , the inline images from the original mails are coming back into ...
Dear All,Good day! Hope you are doing great. While trying to access my PDI instance(Zurich) , its throwing below error since Monday.Bad Request This combination of host and port requires TLSCould you please guide me how to proceed. Regards,Meher
Hello Team, My Personal Developer Instance (PDI) is showing as Offline. Instance Name: dev441850 Issue Details:- Status shows Offline in the Developer Portal.- There is no Start Instance or Resume Instance option available.- The Actions menu only sho...
