Service Catalog → Record Producer → MRVS (Multi‑Row Variable Set)Release:(please add your release, e.g., Vancouver/Washington)What I’m trying to doOn a Record Producer, I have a dropdown (select box). Based on the selected option, I populate a Multi‑...
Hello Team, How to implement the above requirement ?
Hi everyone,I’m currently working on a ServiceNow implementation and ran into an access control issue related to RITM visibility. I’d really appreciate your advice.Use case:We create 1 Request that generates multiple RITMsEach RITM is assigned to a s...
I have a Record Producer with:A single-choice dropdown variable (let’s call it u_selector)A Multiple Row Variable Set (MRVS) (let’s call it u_items_mrvs) with a few columns (e.g., item, qty, comments)What I’m doing nowUsing a Catalog Client Script (o...
Hi all,I have added date/time field in one of my form in service portal.I want to validate on submission of request.( Due to some restrictions I cant use script include and business rule) I have set my user profile timezone to NYT. When I add value ...
I have a requirement to add a dynamic 5th slide in the ESC Portal Carousel. I need guidance on whether this is achievable and how to implement it. CURRENT SETUP:Our ESC Portal Carousel already has 4 static slides which are Announcement type records w...
In Flow Designer - Catalog Item name is showing twice in the 'Get Catalog Variables Action' step like below Under Actions - Get Catalog Variables from Digital Services Access request from Digital Services Access Request catalog Item name - Digital...
Hi Everyone!In the Workplace Reservation (WSD) table, some reservation records created via integration are being generated with an incorrect Subject value. Specifically, the Subject is populated as Requested for User's Last name , first nameTo identi...
Hello Experts, I need to send a ServiceNow record attachment to a third-party document API. This API only accepts data in base64Binary format. Is there a method available to retrieve the binary content of an attachment and then convert it into base64...
We are looking for a way to take the paperclip icon off of one HR Service. Is there a way to do this?
Hi All/ @Ankur Bawiskar I have a flow which is triggered at 4:00 AM GMT. Now in that flow I am using look-up record for the table X and then sending an email using Send Email Action. In Send E-mail body I am using Table X record attributes using dat...
Hi, I have a requirement where if a user gets deactivated from our organization, we need a request submitted to revoke their software license. How can this be achieved? Currently, it's somewhat of a manual process, although it is mostly automated oth...
Hi Community,I am trying to unwrap an AES key that was wrapped using an RSA public key, and I want to unwrap it in ServiceNow using the corresponding RSA private key via the KMF (Key Management Framework) API.I attempted the following approach using ...
Hi everyone,I implemented a custom "New" button on the Tests related list (Story form) to create and link a Test automatically. Current implementation (UI Action): The Test Case window gets opened and all fields are disabled. Even the mandatory fiel...
I want to know how the service tool can be used for the stock low and get auto-ordered depending upon the frequent purchase from certain vendors. So, it would be helpful for not getting the orders cancelled and also does not to hit the SLA.
