Resource utilization report : Time card management

Amit6
Tera Contributor

Are there any out of the box reports available to check resource utilization. 

Time booked in % excluding PTO.

example : resource group A , employee A utilization is 78% for the Month of DEC 2023.

2 REPLIES 2

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Amit6 ,

You can check Committed utilization & forecasted utilization reports. These are OOTB reports.

Screenshot 2024-01-09 at 8.28.31 AM.png

In addition to this, the %utilization is also available on the resource allocation workbench.

Screenshot 2024-01-09 at 8.32.56 AM.png

Thank You!

Namita Mishra

Hi Namita,

 

I am able to see only Confirmed, Allocated, Availability. Please help me understand where i can see Utilization and we need to create/customize Utilization Report for our customer. They don't want to use the OOTB reports which is present as part of RMO. Kindly help