Restrict users from accessing the time sheet portal in servicenow
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04-30-2024 12:23 AM
Hi All,
There's one requirement where i need to restrict the users(User A and User B) from accessing the time sheet portal. How can we achieve this?
(Note: i did checked and found that there are no roles associated with the time sheet portal module)
Thank you
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04-30-2024 01:52 AM
OOB has some limitations on restricting access.
You could consider checking portal user criterias
https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/build/service-portal/concept/user-...
another option is to simply check the users on server side of the widget and block the HTML side for the users, but criterias are the better option for managing access.