Which roles are license consumed in ITBM
Hi All, Which roles are license consumed in ITBM? my client purchased 50 Licenses it means what roles will be covered? Thanks in advance. Regards, Kumar
Forum Posts
Resolved! Add cancel button in a Demand when in Draft State only
We need to add the "Cancel Demand" button to a demand form. Canceled state is not available oob so we created the state manually. We want a popup to confirm and then request canceled. What would be UI action script to add the button?
Changing Project Task Planned End Date not Changing Parent Planned End Date
Occasionally when a Project Manger changes the Planned End Date on a child Project Task the parent is not being updated to that date, even though it is the latest date of all the child tasks. I'm wondering if there is a scenario where this is the int...
Resolved! How to configure email notification approvals for managers without an approver license in workflow
Hello, I am new to Servicenow and I would like to know how to configure an email notification in a servicecatalog workflow. The notification will go to non itil user's manager for approval. If the manager replies approve , I want a task to be creat...
Resolved! Relationship between Resource Plan and Project Task
What is the relationship between the resource plan and the project task? We know we can tie a resource plan to the project task. We are not sure of what the behavior is after that. For example: You create a project task with 100 hours and tie a re...
Resolved! Execute Scheduled Jobs From UI Action
Hello Everyone, I have a requirement like I need to trigger 5 scheduled jobs from UI Action(List Banner Button) script. For that I have written the script, but the issue i am facing is the while loop is taking only one sys_id from among the 5 schedul...
Project Scheduling Engine
This post describes the behavior of the Project Scheduling Engine in the Fuji & Eureka releases. This post covers the following topics: Project ScheduleTime ConstraintsDates & DurationRelations All examples in this post assume use of the out-of-box P...
Resolved! Combine Demand and Project Data in List view
I am very frustrated by the design of the demand and project tables. They share sooo much data, and when looking at a pipeline view, we really need to be able to look at LISTS that combine data from both tables. The list would contain textual infor...
Create report showing CI Relations
I need to do a report from the Business Application down to lower level CI Relations: Business Application Application Service Environment Server(s) Servers(s) Components(s) etc I can't seem to gr...
Resolved! Share project status portal reports without provisioning it_project_user role to user(s)
Hello, I'm relatively new to project portfolio management. I'm looking for advice for what I'm trying to accomplish. Here is what I have tried. Please let me know if there is a better way to do this. I would like to share a report with non-ITIL users...
Resolved! Idea Portal Submission Error - Invalid Parameters
In the Idea Portal, I submitted an idea as myself (admin role/demand manager role)and I also impersonated a user with just the Demand_manager role without issue. I impersonated a user without the demand_manager role but who has other ServiceNow roles...
Resolved! Where do the work_start & Work_end dates get set to read -only on the Project form
Checked most of the project scripts and cant seem to find where the work_start & work_end dates are being set to read-only. Please would someone be able to advise. Thanks!
Resolved! how to set a negative value to the duration field?
Hi All, I want to set a negative value in a duration field. Is it possible to do so? Any help will be appreciated. Thanks in advance.
Resolved! Hourly rate when no Resource Plan in place
If no resource plan is in place when I book time against that project, what is my hourly rate derived from?
Start ASAP vs Specific Date on Project Import
From Docs article on project import.... "Time constraints: The Project Management application Start ASAP and Start on specific date constraints. The application sets the time constraint for imported tasks to Start on specific date if their Microsoft ...
