What is SUCCESS PACKS
Hello Has anyone installed the SUCCESS PACKS to the PPM package for ITBM? Can you provide pro's and con's thanks
Forum Posts
Inline script on flow designer.
Hello Team, I am not able to achieve one logic. keep struggling to put the logic. By using the flow designer I am able to create multiple task and associated the task to one project. The Requirment is depending on the project area (Custom field enab...
Resolved! How to use Capex and Opex both for the expense lines generated by time cards and at resource plan level?
Q. Whenever we create a Resource plan, the automatically created cost plan is of Capex type. (I know it can be updated in the script include but I don't want to.) The issues is that for a task the initial dev work cane be under Capex but later on it ...
How to reset GlideRecord object
Hello,I have a code like thisvar gr = new GlideRecord('myTable');for(int i=0;i<5;i++){ gr.addQuery('column', i) gr.query(); gr.getrowcount();}Problem is, for i=0 it works but for next iterator it appends the addQuery condition...
Resolved! What are the aggregate tables in resource management? What they can be used for?
I see tables like resource_aggregate_monthlyresource_aggregate_dailyresource_allocation_daily What's the use of these? How they get populated? What should I expect if I run reports on these or should I run reports one these if my goal is to see the r...
Kanban vs. Story - visual task boards
Is there a way to view project tasks, catalog items, and stories on a kanban view board? do you need to set up your assignment groups in a way so that you have this ability? Any best practices/suggestions to share on what your company did?
How to trigger a business rule when ever new record created in referenced table
Hi, I have a Before - update business rule on project[pm_project] table which will calculate and update the one of my custom field "defect score" on the project, i put the trigger condition for this business rule, when project is closed but now i hav...
Resolved! User Cannot View Agile Board
Selected users cannot see the Agile Board. The users share similar roles and group membership as other users that can see. Users that cannot see the Agile Board get a URL similar to:.../nav_to.do?uri=%2F$agile_board.do%23%2Fbacklog%2F:id Users that c...
Resolved! Syntax Error on Access Rule Violation detected by database Row Size too large(>8126)
Hi, I have a Status report table under project which has 5 sections under it, each section having two HTML field types. On entering a large row of texts on the fields I am getting the following error "Syntax Error on Access Rule Violation detected b...
Resolved! Changed Fields of Flow Designer
Hey Everyone , I want your help regarding the changed fields which appear on update of any record in flow designer. I have shared the screenshot. My query is how to use these changed fields. I mean exactly what is their purpose. In my case they are r...
Resolved! Asset mgmt best practice at PC motherboard replacement using SCCM plugin-based CI-import
Hi If a motherboard is replaced in a laptop (example), it will have a new mac address and a new serial number, and eventually a get a new resource ID in System Center Configuration Manager (SCCM). It will then be imported into ServiceNow as a new Con...
Resolved! PPM user and roles
Hello Everyone,I have implemented Project Portfolio Management with Financials in our instance. I have configured the Categories for an Idea Module, define the stake holders, and created a set of groups to assign the roles thats going to be used by t...
Resolved! Why cant the planned end date be changed for my project?
I am trying to change a few planned end dates for different projects but the system is not allowing me. I thought it may be related to 1 project but it is the same for all projects.I can go in and change the planned end date but once i refresh the sc...
Org Hierarchy: Business Units/Departments/Locations
Pros and cons of setting up Org Hierarchy for multi-level org to enable internal management reporting? Which model did you select? Nested Business Units via parent-child relationships (how to enable reporting to pull a report on e.g. "show all proje...
Resolved! View RIDAC empty
I have entered Risks, Issues, Actions into a Demand but when I hit the view RIDAC link there are no records shown. I converted to Project to see if that would cause population but it still doesn't work. Can someone please explain what causes the RID...
