ServiceNow Capacity Planning Lessons Learned

BenSw
Giga Explorer

Hello,

 

We’re in the middle of exploring the Capacity/Resource Planning modules in ServiceNow and trying to figure out how best to use them to support broader resource and demand planning across IT.

 

If your org (especially anyone in Healthcare IT) feels like you’ve hit a decent level of maturity with this, I’d love to connect for a quick benchmarking call. Just trying to learn from others who’ve been down this road and see what’s worked (or not worked) in practice.

 

Appreciate any connections or takers!

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