ServiceNow Integration with Google Chat

[Arun87]

Hi Team,

 We have a requirement to Integrate ServiceNow with Google Chat. Kindly help us how to integrate ServiceNow with Google Chat.

Thanks in Advance.

[Vinayak Belgaon]

Hi Arun,

There is documentation available from ServiceNow to connect to hangouts.

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/integrationhub-store-spokes/task/setup-g-hangouts.html

Kindly mark helpful/correct if this resolved your query.

Regards

Vinayak

[Sushma R1]

Use integrationHub to use desired Spoke,, example spoke that might help you

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/integrationhub-store-spokes/task/setup-g-hangouts.html

for that matter connecting and integrating any 2 systems works the same way if the spoke is available or else you need to build it custom.

Hit helpful 🙂

[Arun87]

Hi Sushma,

 Thank you for your update. Is there any specific plugin is available for google chat.

[Sushma R1]

Since you're speaking of chat, is it a virtual agent you need to integrate with or what kind of integration is it