ServiceNow Integration with Google Chat
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01-12-2022 07:00 AM
Hi Team,
We have a requirement to Integrate ServiceNow with Google Chat. Kindly help us how to integrate ServiceNow with Google Chat.
Thanks in Advance.

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01-17-2022 04:42 AM
Hi Arun,
There is documentation available from ServiceNow to connect to hangouts.
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/integrationhub-store-spokes/task/setup-g-hangouts.html
Kindly mark helpful/correct if this resolved your query.
Regards
Vinayak

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01-17-2022 05:14 AM
Use integrationHub to use desired Spoke,, example spoke that might help you
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/integrationhub-store-spokes/task/setup-g-hangouts.html
for that matter connecting and integrating any 2 systems works the same way if the spoke is available or else you need to build it custom.
Hit helpful 🙂
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01-17-2022 05:51 AM
Hi Sushma,
Thank you for your update. Is there any specific plugin is available for google chat.

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01-17-2022 06:59 AM
Since you're speaking of chat, is it a virtual agent you need to integrate with or what kind of integration is it