ServiceNow Integration with Google Chat

[Arun87]

Hi Team,

 We have a requirement to Integrate ServiceNow with Google Chat. Kindly help us how to integrate ServiceNow with Google Chat.

Thanks in Advance.

[Adam43]

 i'm curious too- we have google chatbot licenses, and are being told to compare/evaluate google chatbot vs. SN Virtual Agent.  is it even possible to put Google Chatbot onto the SN platform (instead of virtual agent)?

[Vikram Gupta]

@Adam43  were you able to achieve that?

[BernadetteGlove]

One way to achieve this integration is by utilizing the APIs provided by both platforms to establish a connection between them. You can explore the documentation and resources available for ServiceNow and Google Chat APIs to understand the specific steps required. Good luck with your integration!
By the way, I recently stumbled upon an article called "how to reply in google chat" that provided some valuable insights into using Google Chat effectively. It might help newbies.

[fabio_loved]

Hi Team,

 We have a requirement to Integrate ServiceNow with Google Chat, Kindly help us how to integrate ServiceNow with Google Chat.

I read what is written in the link above, but I can't find anything that can help me.

Any other suggestions?

Thanks in Advance.

[M Mari Selvam]

They have released and rebranded the spokes as "Google Chat" . You can see the latest information from this 
https://docs.servicenow.com/bundle/washingtondc-integrate-applications/page/administer/integrationhu...