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Set manual calculation for Demand score

Leonel Sandroni
Tera Guru

Hi there!

I know the demand score calculate is based on risk, value and size with particular formula and at the same time this 3 items are based on another items like financials values, demand assessment, etc

My client ask me for set it in a manual way because they just want to put their own values in risk, value and size fields...so I need to know is there any easy way to do it. Do you have similar cases? 

LeonelSandroni_0-1730486108567.png

 

I mean...something like deactivate a business rule, uncheck o change a property or maybe modify in simple way a script include (not a complex custom)

 

Thankss

 

5 REPLIES 5

Alpa82
Tera Guru

I have seen it but there is nothing there that can help me, only information about the formula and fields.

Runjay Patel
Giga Sage

Hi @Leonel Sandroni ,

 

You can deactivate below two BR.

RunjayPatel_0-1730738313527.png

 

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I tried with this two BR and it works! I have been trying with a lot of BR from demand table so...you save me time! thanks