SLA's for Demand

SathishkumaK
Tera Contributor

Hi All

 

Can any one please help me if there is any SLA's for demanad management.Especially for demand and demand conversions.

 

Thanks 

Sathish

2 REPLIES 2

AndersBGS
Tera Patron

Hi @SathishkumaK ,

 

You can enable the SLA engine for the ticket type which is not already extending task, so that you can create SLAs accordingly. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

Runjay Patel
Giga Sage

Hi @SathishkumaK ,

 

You can create SLA on demand table, OOB there wont be any SLA.

 

RunjayPatel_0-1730194156006.png

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------

 

In this i have explained that how you will connect with third party tool like SCCM , JAMF, SolarWinds and Vmware Workspace using service graph connect in ServiceNow. purpose for integrating these tool to bring the assets information in ServiceNow. For document please visit: ...